Support Forum

SOLVED my problem. From the maintainer of the Asustor package: The problem is that the Develop branch of SABnzbd has conflicts. The requirements.txt specifically calls for sabyenc3==4.0.2 but then the service is looking for version 4.0.0! I assume Sabnzbd will fix this at some point. Until then, swi...

Thanks @sander. I'm just specifying the version that the app asks for, although my main issue is installing any version of SABYenc at all! I've tried reverting back to a previous SABnzbd Plus package from Asustor's website (specifically this one: https://appdownload.asustor.com) by running first shu...

I'm having a similar problem on my Asustor NAS. I get these errors on load: ERROR 2022-02-01 20:38 Essential modules are missing, downloading cannot start. ERROR 2022-02-01 20:38 SABYenc module... NOT found! Expecting v4.0.0 - https://sabnzbd.org/sabyenc When I try to run the following code, I get t...

Thanks @sander!

Here's the last day of log entries in sabnzbd.log (due to PasteBin's character limit): https://pastebin.com/ktJfnn44 And here's sabnzbd.error.log : https://pastebin.com/99VyFCQ9 And here's the partial log output when I try restarting the app from SABnzbdplus-PKG.log : https://pastebin.com/cuhKCxkW T...

FYI I ran the check to see if SABnzbd is running and I think it implied that it is not: sudo ps -ef | grep -i sabnzbd 13326 admin 0:00 grep -i sabnzbd sudo ps -ef | grep -i sabnzbdplus 13487 admin 0:00 grep -i sabnzbdplus I then tried to restart the app with the below command (I've had to replace . ...

Thanks for the quick response. This is very frustrating - I can't post any terminal commands, outputs or screenshots because they are all recognised as URLs by the forum software (even if I try to mask them), which new users aren't allowed to post ??? I tried pasting the commands here and escaping/r...

I realise that this is an incredibly generic post but hopefully someone can help me figure out how to get SABnzbd working again. About a week ago, I stopped being able to access SABnzbd on my NAS via other devices (all other apps still work). I get a "This site can't be reached" error in m...