Support Forum

According to my logs CouchPotato does not search for trailers while processing a movie ( I'm running Windows Build R25 ). Are trailers supposed to be automatically downloaded once a movie is processed or is it only when you manually click "Download Trailers" on the Manage page? ( I tried s...

It will list the alternative title if it is available on tmdb. Re-add the movie in cp itself. Some sort of alternative search will be coming. Ok, thanks for letting me know it will list the alternative title if available. You, and vdown, were absolutely correct that it works if an alternate title e...

That film didnt have an alternative title in English on the moviedb. I added that and it works fine now. Thanks for adding the English title, I appreciate the help, but I'm not sure what you mean by it works fine now. Perhaps I should clarify to make sure we're on the same page and not attempting t...

Thanks for making such a fantastic program! It definitely meets a need I've had for a while and I appreciate the fact it's both usable and visually appealing ( unlike far too many other utilities that are simply ugly and not user-friendly ). Sick Beard and CouchPotato are definitely raising the bar....

Just wanted to say thanks for the extra double episode naming convention support! I have tested it on several shows so far and the "1x01-1x02" format is working as expected. It's great! The only issue I've run in to so far involves three unaired episodes being incorrectly recognized as an ...

It appears that the latest version ( r312 ) overwrote all of my fanart and posters. Has this happened to anyone else? I put a lot of time and effort in to choosing that artwork and now I must manually redo it. I'm not sure if this is a bug or intentional ( if so, why? ), but it'd be great if Sick B...

It appears that the latest version ( r312 ) overwrote all of my fanart and posters. Has this happened to anyone else? I put a lot of time and effort in to choosing that artwork and now I must manually redo it. I'm not sure if this is a bug or intentional ( if so, why? ), but it'd be great if Sick Be...

I recently grabbed this addon and I am absolutely loving it, so thank you for all the hard work! It has already made my life so much easier in the short time I've used it. I did encounter an issue with my naming scheme for double episodes that is causing Sick Beard to not recognize those episodes pr...

You category settings look fine. What type of storage is at drive H? Is it a network share mapped to that drive letter? External drive? Also what version of Python did you install on your Windows7 machine? Rob Both F: and H: are local internal drives on the same computer that is running SABnzbd+. A...

I am completely new to both SABnzbd+ and this script ( and I know next to nothing about programming ), so I apologize in advance if my issue is a stupid mistake on my part, but I get the following error when I attempt to use this script which causes it to fail to move the file(s): Traceback (most re...