SABYenc module... NOT found! Expecting v3.3.1 [QNAP]

[rumtum]

Before I'm told to install it, when I issue the command

python -c "import sabyenc ; print sabyenc.__version__ "

the response is

3.3.1

What set up might I be missing?

On QNAP Linux BTW.

[OneCD]

Don't forget to upgrade your sabyenc package and to restart SAB:

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pip install sabyenc --upgrade && /etc/init.d/sabnzbd.sh restart

[rumtum]

Yes, that is all done. Still getting the message.

[OneCD]

Can you please post the section of the SAB log that is written just after it has started? SAB performs several checks for the different utilities required and records the results there.

BTW: was this install performed using Sherpa?

[sander]

A suspect is: different installations of python itself. If so, your default python / pip installation has SAByenc installed, but the python used by SABnzbd hasn't.

Hints to find out:

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$ python -c "import sys; print sys.executable; import sabyenc ; print sabyenc.__version__ "
/usr/bin/python
3.3.1

and

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$ ps -ef | grep -i sabnzbd
sander     903   887  7 17:10 pts/2    00:00:06 /usr/bin/python -OO /usr/bin/sabnzbdplus
sander     995  5645  0 17:11 pts/1    00:00:00 grep --color=auto -i sabnzbd

[elmuziko]

Hi Rumtum,

Did you manage to get this problem resolved?

I have OMV and get exactly the same problem; i have two versions of python installed but no matter which pip install I use, I get an error message along with it.

[safihre]

See the issue here to: https://github.com/sabnzbd/sabnzbd/issues/1039 (latest messages)
You will have to remove all sabyenc.so files and make sure you call the right python to install it again.

[elmuziko]

Morning Safihre,

Sadly that didn't work for me, I had no sabyenc so files.

Managed to get it working by starting OpenMediaVault again and running:

sudo python get-pip py
pip install cheetah
pip install cryptography
pip install sabyenc

Then I threw Sabnzbd on via OMV extras and everything just worked. Hazzah!

[sander]

Good that it works.

Regarding this subject (more than one python installation on a system), this might be relevant for installing sabyenc via pip into the correct python installation:

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/path/to/python2.{5,6} /path/to/pip install PackageName

or more general:

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/path/to/python /path/to/pip install PackageName

... with "/path/to/python" the python that is used by SABnzbd (check the log)

I have a system with two python2 versions, and specifying the python-path indeed worked:

The default python:

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sudo /usr/bin/python /usr/local/bin/pip install sabyenc
/usr/bin/python -c "import sabyenc ; print sabyenc.__version__ "

The python 2.7.11 did not yet have pip itself, so:

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wget https://bootstrap.pypa.io/get-pip.py
sudo /usr/bin/python2711  get-pip.py
sudo /usr/bin/python2711 /usr/local/bin/pip install sabyenc
/usr/bin/python2711 -c "import sabyenc ; print sabyenc.__version__ " 

... and that worked too!

So: before you install sabyenc, find out which exact python is used (full path), and use that to install sabyenc.

I'll put this in the wiki documentation.