SABnzbd 2.3.0 Not Starting - MacOS 10.11.6/Python 2.7.10

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kylemw
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Posts: 6
Joined: March 7th, 2016, 12:13 pm

SABnzbd 2.3.0 Not Starting - MacOS 10.11.6/Python 2.7.10

Post by kylemw »

When trying to start SABnzbd 2.3.0, from the Applications folder, or from the command line things fall over.


Version: 2.3.0
OS: MacOS 10.11.6
Install-type: OSX.app from .dmg
Skin (if applicable): Default (Glitter dark)
Firewall Software: None
Are you using IPV6? no
Is the issue reproducible? yes


Downloaded twice from SABnzbd.org


Top of the crash report, when started from the Applications Folder:
Process: SABnzbd [9818]
Path: /Applications/SABnzbd.app/Contents/MacOS/SABnzbd
Identifier: SABnzbd
Version: 2.3.0 (0.0.0)
Code Type: X86-64 (Native)
Parent Process: bash [9791]
Responsible: Terminal [9789]
User ID: 501

Date/Time: 2017-09-23 06:13:33.632 -0700
OS Version: Mac OS X 10.11.6 (15G1611)
Report Version: 11
Anonymous UUID: 215D042D-328F-3BDF-80BA-AF6E45FF6210


Time Awake Since Boot: 150000 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000

Dyld Error Message:
Symbol not found: _getentropy
Referenced from: /Applications/SABnzbd.app/Contents/Frameworks/Python.framework/Versions/2.7/Python (which was built for Mac OS X 10.12)
Expected in: /usr/lib/libSystem.B.dylib

<snip>
------------

When being started from the command line:
Nimitz:MacOS kyle$ ./SABnzbd
dyld: lazy symbol binding failed: Symbol not found: _getentropy
Referenced from: /Applications/SABnzbd.app/Contents/Frameworks/Python.framework/Versions/2.7/Python (which was built for Mac OS X 10.12)
Expected in: /usr/lib/libSystem.B.dylib

dyld: Symbol not found: _getentropy
Referenced from: /Applications/SABnzbd.app/Contents/Frameworks/Python.framework/Versions/2.7/Python (which was built for Mac OS X 10.12)
Expected in: /usr/lib/libSystem.B.dylib

Trace/BPT trap: 5
Nimitz:MacOS kyle$
So, I'm thinking, possibly, a broken Python installation? Need a Python update? (apparently 2.7.14 is available)

In the meantime, SABnzbd 2.2.1 is functioning quite nicely.


Kyle


[Edit:] This is from the Config page of v2.2.1:
Python Version: 2.7.13 (v2.7.13:a06454b1afa1, Dec 17 2016, 12:39:47) [GCC 4.2.1 (Apple Inc. build 5666) (dot 3)] [US-ASCII]
OpenSSL: OpenSSL 0.9.8zh 14 Jan 2016 [TLS v1, SSL v3, SSL v2]
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safihre
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Re: SABnzbd 2.3.0 Not Starting - MacOS 10.11.6/Python 2.7.10

Post by safihre »

So you downloaded them again today/yesterday? Indeed there was something wrong with the first version for macOS, but that should be fixed in new downloads since Sunday.

Do you use HTTPS for sabnzbd?
If you like our support, check our special newsserver deal or donate at: https://sabnzbd.org/donate
kylemw
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Posts: 6
Joined: March 7th, 2016, 12:13 pm

Re: SABnzbd 2.3.0 Not Starting - MacOS 10.11.6/Python 2.7.10

Post by kylemw »

Poof! All fixed!

Latest download was the trick, Thank You!

And yes, HTTPS is my default wherever possible.

SABnzbd 2.3.0 purring like a kitten.

Kyle
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safihre
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Re: SABnzbd 2.3.0 Not Starting - MacOS 10.11.6/Python 2.7.10

Post by safihre »

Great :)
If you like our support, check our special newsserver deal or donate at: https://sabnzbd.org/donate
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