cannot install SABnzbd

Get help with all aspects of SABnzbd
Forum rules
Help us help you:
  • Are you using the latest stable version of SABnzbd? Downloads page.
  • Tell us what system you run SABnzbd on.
  • Adhere to the forum rules.
  • Do you experience problems during downloading?
    Check your connection in Status and Interface settings window.
    Use Test Server in Config > Servers.
    We will probably ask you to do a test using only basic settings.
  • Do you experience problems during repair or unpacking?
    Enable +Debug logging in the Status and Interface settings window and share the relevant parts of the log here using [ code ] sections.
Post Reply
Tutts
Newbie
Newbie
Posts: 10
Joined: March 20th, 2018, 11:48 am

cannot install SABnzbd

Post by Tutts »

Hi
I am trying to install sab but because I use Firefox it will not let me install it. I keep getting something about the port is restricted.
Sorry if its not enough info.
Can anyone tell me what to do.
Many thanks
User avatar
safihre
Administrator
Administrator
Posts: 5521
Joined: April 30th, 2015, 7:35 am
Contact:

Re: cannot install SABnzbd

Post by safihre »

It seems you already have other software running on port 8080?
On what system are you trying to install it?
Have you restarted the device you have installed it on?
If you like our support, check our special newsserver deal or donate at: https://sabnzbd.org/donate
User avatar
sander
Release Testers
Release Testers
Posts: 9062
Joined: January 22nd, 2008, 2:22 pm

Re: cannot install SABnzbd

Post by sander »

Tutts wrote: March 20th, 2018, 11:53 am
I am trying to install sab but because I use Firefox it will not let me install it. I keep getting something about the port is restricted.
It's a Firefox setting. See first hit on Google: https://support.mozilla.org/en-US/questions/1083282

Easy way: use another browser (Chrome, IE, Edge, Safari) to access the URL (which is http://127.0.0.1:8080/sabnzbd/ )
Tutts
Newbie
Newbie
Posts: 10
Joined: March 20th, 2018, 11:48 am

Re: cannot install SABnzbd

Post by Tutts »

Hi. Thanks for the replies and the help. sander, I tried doing what you said but no luck, it still comes up port blocked. I will have to think about doing away with Firefox.
User avatar
sander
Release Testers
Release Testers
Posts: 9062
Joined: January 22nd, 2008, 2:22 pm

Re: cannot install SABnzbd

Post by sander »

Tutts wrote: March 21st, 2018, 4:21 am Hi. Thanks for the replies and the help. sander, I tried doing what you said but no luck, it still comes up port blocked.
What says "port blocked"? And is that the exact message?
Tutts
Newbie
Newbie
Posts: 10
Joined: March 20th, 2018, 11:48 am

Re: cannot install SABnzbd

Post by Tutts »

I think the first time I got "port blocked" but now I get
This address is restricted

This address uses a network port which is normally used for purposes other than Web browsing. Firefox has canceled the request for your protection.

Hope this helps
User avatar
sander
Release Testers
Release Testers
Posts: 9062
Joined: January 22nd, 2008, 2:22 pm

Re: cannot install SABnzbd

Post by sander »

Tutts wrote: March 21st, 2018, 4:54 am This address uses a network port which is normally used for purposes other than Web browsing. Firefox has canceled the request for your protection.
I adviced you to use another browser (Chrome, IE, Edge, Safari), so why do give the Firefox error message?
Tutts
Newbie
Newbie
Posts: 10
Joined: March 20th, 2018, 11:48 am

Re: cannot install SABnzbd

Post by Tutts »

Sorry but I thought that advice was for if I could not sort it out on Firefox as in the link you posted.
Tutts
Newbie
Newbie
Posts: 10
Joined: March 20th, 2018, 11:48 am

Re: cannot install SABnzbd

Post by Tutts »

Well I have uninstalled Firefox and I am now using IE and it will still not let me install SAB, this time I get
This page can’t be displayed

•Make sure the web address http://127.0.0.1:119 is correct.
•Look for the page with your search engine.
•Refresh the page in a few minutes.
User avatar
safihre
Administrator
Administrator
Posts: 5521
Joined: April 30th, 2015, 7:35 am
Contact:

Re: cannot install SABnzbd

Post by safihre »

Why are you using port 119?
That's really weird and shouldn't be used. It should be much higher, these port numbers are usually reserved for system(-like) services.
If you like our support, check our special newsserver deal or donate at: https://sabnzbd.org/donate
Tutts
Newbie
Newbie
Posts: 10
Joined: March 20th, 2018, 11:48 am

Re: cannot install SABnzbd

Post by Tutts »

Hi
Thanks for the reply. I should explain that not only am I a newbie but I am also an oldie.
Some time ago I tried to install Sab and I had the same problem so I took it upon myself to change the port because Firefox would not let Sab operate on 8080.
Although I uninstalled Sab at the time it must have left the wrong port number in, so when I try to reinstall, it keeps going to port 119.
As they say "a little knowledge is a dangerous thing" I will get a friend to change the port number for me. Although I have read on how to do it I don't have the confidence to do it.
I will let you know how I get on.
Timberwolf99
Newbie
Newbie
Posts: 34
Joined: October 14th, 2015, 1:32 am

Re: cannot install SABnzbd

Post by Timberwolf99 »

My install uses port 8085, den like that for years no issues. If that helps.
User avatar
shypike
Administrator
Administrator
Posts: 19774
Joined: January 18th, 2008, 12:49 pm

Re: cannot install SABnzbd

Post by shypike »

On Windows 119 shouldn't be an issue.
However, do check your AntiVirus or other "Security-suite", those can be nasty for software that runs a web-server.
Tutts
Newbie
Newbie
Posts: 10
Joined: March 20th, 2018, 11:48 am

Re: cannot install SABnzbd

Post by Tutts »

Hi
Just to let you know my problem has been sorted. I would love to tell you how but all I know is my friend spent about 3 hours trying to sort it and he had to alter a couple of bits in the registry.
I have reinstalled Firefox and all is running fine.
Many many thanks for your help
Tutts
Post Reply