Hostname verification failed

[jmuk]

Sorry, I'm lost and I know you have a wiki about it but it has not helped me.

I followed the setup wizard and it picked up internal and another address - accepted both of these but only the internal is working. I am getting the following error with the other address: Access denied - Hostname verification failed: https://sabnzbd.org/hostname-check

I checked Special tab, and the Domain Name address is listed in the 'host_whitelist ( )' - but it still does not work.

WORKS:

• So internal IP : http://xxx.xxx.x.xx:8080

Do not work:

• NAS Domain Name: http://SynologyServerName:8080/sabnzbd/ (Refused connection with hostname "SynologyServerName" from: xxx.xxx.x.xx>Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/66.0.3359.139 Safari/537.36)

• Hostname: my.synology.my:8080

used Putty to navigate to the file: /volume1/@appstore/sabnzbd/var/config.ini but it did not show me anything.

Should I be editing this file? if so how can I? tried 'vim' but nothing was shown......is there and easy way for a noob to enable me to view SAB with:

• internal IP

• Domain Name

• Hostname

This was my setup before the latest upgrade

[safihre]

You should use the interface, then go to Config > Specials > host_whitelist and put there:

Code: Select all

my.synology.my, SynologyServerName

[jmuk]

Oh...case sensitive, working now - Thanks!!

SynologyServerName was added by the wizard, but I have never noticed but the browser url changes it to synologyservername - all lower case!

Anyway, changed it to lower case, and it is worked as expected.

Thanks again

[safihre]

It's a bug in SAB, it should have been lower-cased. This will be fixed for the next release.

[Nomadadon]

I nuked my entire ini file and restarted, then filled in the values for my servers/api keys and I'm back in business.

[sander]

I nuked my entire ini file and restarted, then filled in the values for my servers/api keys and I'm back in business.

Uhhh ... wrong thread. Can you please post that in viewtopic.php?f=2&t=24069 ?

[jron]

Any other ideas on this could be for someone still having this issue? I just had to reformat my synology, reinstalling everything and I can't get sab to run, keep getting this error. Tried removing the package and rebooting, then reinstalling, still same thing.

[sander]

Any other ideas on this could be for someone still having this issue? I just had to reformat my synology, reinstalling everything and I can't get sab to run, keep getting this error. Tried removing the package and rebooting, then reinstalling, still same thing.

Via which URL do you try to access SAB on your synology
And what is the exact error message?

[jron]

I was getting the same exact error, but, I just ended up snagging my config.ini from my backup and that fixed it. Weird that a fresh install wouldn't work or even prompt me with the initial setup.

[safihre]

Depends how you setup your synology host, if it's different from the name we get from the system. We try to automatically detect it when installing.