500 Internal errors on multiple config pages

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scud
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Posts: 4
Joined: February 27th, 2008, 7:05 am
Location: Floriduh

500 Internal errors on multiple config pages

Post by scud »

After upgrading to the latest release I'm noticing that I get some 500 internal errors in odd configuration pages. If I attempt go to into the 'Newzbin' area to set things up I get this

Code: Select all

500 Internal error

The server encountered an unexpected condition which prevented it from fulfilling the request.

Traceback (most recent call last):
  File "cherrypy\_cphttptools.pyo", line 126, in _run
  File "cherrypy\filters\__init__.pyo", line 151, in applyFilters
  File "sabnzbd\utils\multiauth\filter.pyo", line 61, in beforeFinalize
  File "sabnzbd\interface.pyo", line 1776, in index
  File "_Program_Files__x86__SABnzbd_interfaces_Plush___copy_templates_config_newzbin_tmpl.py", line 257, in respond
NotFound: cannot find 'create_category_folders'
Then when I try switches I get

Code: Select all

500 Internal error

The server encountered an unexpected condition which prevented it from fulfilling the request.

Traceback (most recent call last):
  File "cherrypy\_cphttptools.pyo", line 126, in _run
  File "cherrypy\filters\__init__.pyo", line 151, in applyFilters
  File "sabnzbd\utils\multiauth\filter.pyo", line 61, in beforeFinalize
  File "sabnzbd\interface.pyo", line 1190, in index
  File "_Program_Files__x86__SABnzbd_interfaces_Plush___copy_templates_config_switches_tmpl.py", line 363, in respond
NotFound: cannot find 'enable_save'
I saw an old post with some other 500 internal errors but they seemed different than this one. Anyone got an idea what's happening?
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switch
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Posts: 1380
Joined: January 17th, 2008, 3:55 pm
Location: UK

Re: 500 Internal errors on multiple config pages

Post by switch »

Seems like either sabnzbd was not closed during the upgrade (the installer usually prompts to close sabnzbd) or the new files did not overwrite the existing ones. If you installed using the zip, then just restart sabnzbd, if you installed using the installer, try the following:

Close SABnzbd and run the uninstaller. You can uncheck delete settings/logs/cache if you wish to keep your current settings (should be fine to uncheck them).

Once uninstalled delete the folder:
C:\Program Files (x86)\SABnzbd

Then re-install.
User avatar
scud
Release Testers
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Posts: 4
Joined: February 27th, 2008, 7:05 am
Location: Floriduh

Re: 500 Internal errors on multiple config pages

Post by scud »

Yep that worked, thanks switch
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