Downloads getting Stuck at Checking

Report & discuss bugs found in SABnzbd
Forum rules
Help us help you:
  • Are you using the latest stable version of SABnzbd? Downloads page.
  • Tell us what system you run SABnzbd on.
  • Adhere to the forum rules.
  • Do you experience problems during downloading?
    Check your connection in Status and Interface settings window.
    Use Test Server in Config > Servers.
    We will probably ask you to do a test using only basic settings.
  • Do you experience problems during repair or unpacking?
    Enable +Debug logging in the Status and Interface settings window and share the relevant parts of the log here using [ code ] sections.
Post Reply
jax13
Newbie
Newbie
Posts: 4
Joined: July 11th, 2023, 3:23 am

Downloads getting Stuck at Checking

Post by jax13 »

when ever their is a stuck download , my entire queue gets stucks , time out deosnt work .Please help. Running 4.0.2 [3a6f044] on W10 64bit

Image
User avatar
sander
Release Testers
Release Testers
Posts: 9070
Joined: January 22nd, 2008, 2:22 pm

Re: Downloads getting Stuck at Checking

Post by sander »

post image on https://postimages.org/ with URL here ... with spaces in it (as you're a new user)
jax13
Newbie
Newbie
Posts: 4
Joined: July 11th, 2023, 3:23 am

Re: Downloads getting Stuck at Checking

Post by jax13 »

https://i.postimg .cc/jd2D0S01/Screenshot-2023-07-11-162416.jpg

Please remove the extra space infront of .cc
User avatar
sander
Release Testers
Release Testers
Posts: 9070
Joined: January 22nd, 2008, 2:22 pm

Re: Downloads getting Stuck at Checking

Post by sander »

So: https://postimg.cc/tY0qFygd

In SABnzbd's upper right corner, click on the wrench symbol ("Status and interface options"), then click on first tab Status, click Test download 1GB. After downloading, what is the result of that download?
jax13
Newbie
Newbie
Posts: 4
Joined: July 11th, 2023, 3:23 am

Re: Downloads getting Stuck at Checking

Post by jax13 »

sander wrote: July 11th, 2023, 6:05 am
In SABnzbd's upper right corner, click on the wrench symbol ("Status and interface options"), then click on first tab Status, click Test download 1GB. After downloading, what is the result of that download?
Test file downloads fine , but my issue is if there is a stuck download the entire queue is held up even after 24hrs. Is there anyway to fix this
User avatar
sander
Release Testers
Release Testers
Posts: 9070
Joined: January 22nd, 2008, 2:22 pm

Re: Downloads getting Stuck at Checking

Post by sander »

Yes, I understand you want that.

First glance: first download is 88 GB, second 50GB, etc. Total ... guesstimate ... at least 20 * 50GB = 1000GB. Whereas SAB says "13.7GB left" (low), and Free Space is 508 GB. So it's certainly not going to fit. I'm don't understand what the "Checking" is doing. You have no pre-processing or post-processing scripts activated?

Anyway: I would start by removing them all from the Queue. And then do one download.
jax13
Newbie
Newbie
Posts: 4
Joined: July 11th, 2023, 3:23 am

Re: Downloads getting Stuck at Checking

Post by jax13 »

sander wrote: July 11th, 2023, 6:15 am Yes, I understand you want that.

First glance: first download is 88 GB, second 50GB, etc. Total ... guesstimate ... at least 20 * 50GB = 1000GB. Whereas SAB says "13.7GB left" (low), and Free Space is 508 GB. So it's certainly not going to fit. I'm don't understand what the "Checking" is doing. You have no pre-processing or post-processing scripts activated?

Anyway: I would start by removing them all from the Queue. And then do one download.
The disk is a cache disk , once download is completed it will be moved to my storage Server, so space is not the issue.

No i don't have any scripts enabled

tried removing and adding multiple times with no relief
User avatar
sander
Release Testers
Release Testers
Posts: 9070
Joined: January 22nd, 2008, 2:22 pm

Re: Downloads getting Stuck at Checking

Post by sander »

Can you check this:

in SABnzbd:
1. go to Config -> Switches
2. in upper right corner: turn On Advanced Settings
3. then search "Check before download". Turn it off
4. click Save Changes
User avatar
sander
Release Testers
Release Testers
Posts: 9070
Joined: January 22nd, 2008, 2:22 pm

Re: Downloads getting Stuck at Checking

Post by sander »

... and ... ?
Post Reply