Change of IP address on Ubuntu server (running Sabnzbd) broke integration.

[wanman0621]

Hi,

I am not using the latest stable version of SABnzbd, I am using version 3.1.1 on Ubuntu v22.04 (with Plex, SickGear and NZBPlanet). I am building a new server with all the latest versions but need to keep the existing one running for the meantime. However, on the existing Ubuntu server, I ran into a problem.

Sabnzb is fully integrated using SickGear, Plex folders and NZBPlanet to automatically download and store content as it becomes available. This has been working fine for years.

Last week I switched Internet providers and needed to change the ip address of my Ubuntu box. After that, SabNZB stopped auto downloading content. I tested and I can manually download an NZB file and drop it onto SABnzb and it does download. However, the content is not being placed in the proper Plex folders (as was the case before changing the ip address). Bottom line is that somewhere the integration between SABnzb, SickGear, Plex folders and NZBPlanet broke after I changed the ip address.

Please advise as how I can fix this old server. Any help is appreciate

[safihre]

Have you tried changing the settings in Sickgear? From your story I get it's that one that also connects to your indexers and then triggers Sab. So probably it needs also ip change in there.

[wanman0621]

@safihre

I looked through the SABnzb settings and did not find a setting that specified the old or new ip address. I thought that was strange, but this is how it was set, so my guess is that it uses whatever the Server's default ip is.

Do you know of a specific SABnzb area/file where an ip address needs to be entered?

[safihre]

It's set on the first page, SABnzbd Host it's called.
What is it set to?

[wanman0621]

The SABnzbd Host is set to 0.0.0.0. Thats why i though it was using the default server's ip address. However, i went and changed it to the ip address of the server and I also added the x.x.x.0/24 for the internal access only setting. However after the service restarted, now the SABnzbd service does not start. I need to find the file with these settings to try to set it back.

If you know which file I can edit to reset these settings, please let me know.

Thank you.

[safihre]

You need to edit your sabnzbd.ini, see location: https://sabnzbd.org/wiki/advanced/directory-setup
Just set it indeed to 0.0.0.0, then it will bind to your server's IP address.
What happens after that when you try to open SABnzbd from a different device?
And where does Sickgear run, on the same server? Did you check your Sickgear settings?

[wanman0621]

That worked. I got Sabnzbd to start again by putting the settings in the .ini file back how they were.

Ill see if the automation works later tonight.

Ill check the Sickgear settings. I didnt look there.

Thanks

[wanman0621]

Thanks Safihre. The problem was in Sickgear as you suggested. It had the specific local ip address of the server rather than 0.0.0.0. I updated the setting and last night the automation was successful.

Thanks for the help.

[safihre]

That was indeed my first suggestion to check Sickgear