At least one file failed to be unpacked, skipping

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dayloon
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Posts: 8
Joined: August 8th, 2009, 3:33 pm

At least one file failed to be unpacked, skipping

Post by dayloon »

Hi All,

Quite often when downloading things via sabnzbd, it will verify the files ok but fails to unpack, coming up with the error above.  If i then use winrar on the downloaded rar files, it unpacks without a problem.  Snippet of log file is below :

2009-08-08 21:19:40,739::INFO::[newsunpack] Unrar starting on e:\downloads\incomplete\Adobe_PhotoShop_CS4_Extended
2009-08-08 21:19:40,739::INFO::[newsunpack] Extracting rarfile e:\downloads\incomplete\Adobe_PhotoShop_CS4_Extended\Adobe_PhotoShop_CS4_Extended.part01.rar (belonging to Adobe_PhotoShop_CS4_Extended) to e:\downloads\complete\_UNPACK_Adobe_PhotoShop_CS4_Extended
2009-08-08 21:20:48,263::WARNING::[newsunpack] Missing expected file: Adobe PhotoShop CS4 Extended/Photoshop CS4 _ Lisez-moi.pdf => unrar error?
2009-08-08 21:20:48,263::INFO::[newsunpack] Unrar finished on e:\downloads\incomplete\Adobe_PhotoShop_CS4_Extended
2009-08-08 21:20:48,638::INFO::[postproc] unpack_magic finished on Adobe_PhotoShop_CS4_Extended.nzb
2009-08-08 21:20:49,230::INFO::[postproc] Cleaning up Adobe_PhotoShop_CS4_Extended.nzb

Is there any fix for this at all ??  I'm using the windows client if that makes any difference. No disk space problems either.
Last edited by dayloon on August 8th, 2009, 3:40 pm, edited 1 time in total.
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shypike
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Joined: January 18th, 2008, 12:49 pm

Re: At least one file failed to be unpacked, skipping

Post by shypike »

Was the "missing" file really missing in the completed and unpacked download?
We have had some problems in the past with checking filenames that contain foreign characters.
dayloon
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Posts: 8
Joined: August 8th, 2009, 3:33 pm

Re: At least one file failed to be unpacked, skipping

Post by dayloon »

Yes, when i used winrar to extract the files the file was there.
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shypike
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Joined: January 18th, 2008, 12:49 pm

Re: At least one file failed to be unpacked, skipping

Post by shypike »

That's not what I meant.
Was the file present after SABnzbd unpacked and complained?
And does the suspected file's name have any non-plain ASCII characters?
dayloon
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Posts: 8
Joined: August 8th, 2009, 3:33 pm

Re: At least one file failed to be unpacked, skipping

Post by dayloon »

shypike wrote: That's not what I meant.
Was the file present after SABnzbd unpacked and complained?
And does the suspected file's name have any non-plain ASCII characters?
Ah ok. No, sabnzbd did not extract the file. No weird characters that i could see. Filename was just "XXXXXXXXX _ Lisez-moi.pdf"
Last edited by shypike on August 13th, 2009, 4:28 am, edited 1 time in total.
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shypike
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Re: At least one file failed to be unpacked, skipping

Post by shypike »

Email us the NZB file so that we can check if it's a specific problem with this download.
[email protected]
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