Disappearing files / not created after download

[landski]

It's a rather hairy subject, because every OS/filesystem has it own limits.
Most OS-es don't even report back the cause properly.

I find it weird though that I hit this limit now. I´ve been running SAB 0.4.11 for 6 months on a Windows 2008 machine without this problem. For me this only happened after upgrading to 0.5.0 Beta5 and Beta6.

My temporary download folder was D:\SABnzbd_downloads\incomplete, but when using a Newzbin Usenet (Raw) search and creating an NZB for non-indexed content, the resulting download path became D:\SABnzbd_downloads\incomplete\selected_files_20100113-013202\xxxxxxxx_xxxxx_xxxxxx.part001.rar.

Changing to D:\temp didn´t help as D:\temp\selected_files_20100113-013202\xxxxxxxx_xxxxx_xxxxxx.part001.rar was still too long.

Solution was to also rename the default named NZB (selected_files_20100113-013202.nzb) created by Newzbin to something shorter. A cumbersome workaround for what is otherwise a fantastic program.

[shypike]

I cannot think of anything changed in the area of path lengths.
You must have been at the edge with 0.4.12
and accidentally crossed it with 0.5.0.

[donmacp]

Will 0.5.0 fix the problem?

Please read:

We decided not to solve it for 0.5.0, we're too close to the final release.

Oh, I'm sorry I missed that. Hopefully the final release will be stable.

Thanks for the info.

[protocol77]

i just had this problem and i tried the solution listed here i tried to download nzb from binsearch but the filenames where too long so i got the same file from nzbmatrix which had a smaller filename and it worked fine it was still the same newsgroup so obviously it was a case of the filename being too long thanks for the help

[shypike]

There is an option  now to limit name sizes.
See here: http://wiki.sabnzbd.org/configure-special

[saliva]

Always check the log file for suspicious messages when something unexpected happens.

Could be any of a number of problems.
- Bad NZB file (sometimes they just don't contain required data)
- Server didn't have the articles (yet)
- Disk full
- SABnzbd doesn't have access rights to folders

Shypike, could you clarify what you mean by access rights? I just received the above error and troubleshooting myself.

[shypike]

Is the user account under which SABnzbd runs allowed to write to the wanted locations?

[mjr_havoc]

Hi guys,

I'm having the exact same problem. My path is quite short (42 chars) and the file i am trying to download is only an additional 12-50 chars (I have tried a few files...). I have tried many files and it seems that files around the 1100 days old mark are causing the problem (normally I can download everything OK, it just seems to be old stuff). I am blessed with a Giganews Diamond account so retention days are not the issue (currently at 1273 days).

Can anyone help?

EDIT: I have just been able to download a file with an age of ~1200 days. Please ignore this post for now...

EDIT 2: It seems all is OK. Panic over ...

TIA,

mjr_havoc