Unable to start 0.5.0, no problems with 0.4.9

[Mar10e]

Last night I updated from 0.4.9 to 0.5.0. Update went fine, but SAB wouldn't start. I could see it show up in Task Manager for about half a sec, then it would close again. I've tried every trick I could Google, from using a 'run' command to the console to deleting the .ini but nothing worked. Not on :8080 and not on :8081. Rebooting my pc seemed to help, but this morning it wouldn't start no matter what.

I finally downloaded 0.4.9 again, removed 0.5.0 and went back to 0.4.9. Works like a charm!

Version: 0.5.0
OS: Windows Vista
Install-type: Windows Installer
Firewall Software: Bitdefender internet security 2010

I have no idea at all what the problem could be - nothing changed on my PC / Windows and 0.5.0. simply won't run (service starts and closed within a second) while 0.4.9 works like a charm from the getgo ...  ???

[shypike]

You told "BitDefender" to leave SABnzbd alone?
What happens if you run SABnzbd-console.exe from a command prompt?

[Mar10e]

Yes, Bitdefender showed a popup about the file having changed after the update, I obviously allowed it. I also tried deleting the SAB-rule, disabled Bitdefender startup etc..

When I tried to run the console it did the exact same thing: started and stopped within a second. No error, nothing.

And again, without making any adjustments whatsoever, 0.4.9 works like a charm while 0.5.0 simply won't do anything more then start and die within a second ...

[shypike]

Sounds like a corrupt installer.
Have you tried our Windows ZIP distribution?
At least you can tell WinZip or Unrar to check the integrity.

[Mar10e]

I've just tried that, but I get the exact same result: service starts, shows up in task manager for a split second and then stops. 
Started 0.4.9 directly after that, no problems there.

Seems like some change between the two versions is not working here ... But I have no idea what it could be.

I'll just stay with the 0.4.9 version for now.

[shypike]

As a last test, could you try this:

Create a new folder somewhere and leave it empty.
Start SABnzbd from the command line:

Code: Select all

SABnzbd-console.exe -f c:\path\to\your\folder

This should bring up the Configuration Wizard.

Just to test that it doesn't just choke on your existing INI file.
It shouldn't, but you never know.

[Mar10e]

I know it doesn't, I copied the 0.5.0 INI file to the 0.4.9 folder (too lazy to go through all the settings, and it's a good testcase as well).
So both versions have the exact same INI file, and only 0.4.9 works.

[flip72]

I'm facing the same problem.
Don't see any errors or logs.
I have reinstalled version 0.4.12 and this one is working fine.

[Nesousx]

I'm having the exact same problem than OP: 4.9 works like a charm, 0.5 launches for half a second then disappears, no error... Tried to reboot, removes, reinstalls: several times. Nothing helps.

Using Win 7 64 Bits. However, the "sabnzbd-console.exe" returnes the following error:

Code: Select all

Sorry, requires Python module sqlite3 (pysqlite2 in python2.4)

[shypike]

Looks lke a corrupt installation, because it means files are missing.
Uninstall, re-download the installer and install again.

Or you have a crazy virus scanner.

[Mar10e]

Uninstall, re-download the installer and install again.

Did you read this thread? That's been done, and more then once ... Even tried a different package but still no go.

[switch]

I think shypike was referring to the post above.

@Mar10e, try the following:

Open up command prompt (start > run > cmd)
If Vista 64bit enter the following:
C:\Program Files (x86)\SABnzbd\SABnzbd-console.exe > c:\output.txt
otherwise enter:
C:\Program Files\SABnzbd\SABnzbd-console.exe > c:\output.txt
Open up c:\output.txt and see if you received anything of interest.

@Nesousx
Looks like C:\Program Files (x86)\SABnzbd\lib\sqlite3.dll is missing.
As shypike says, do a full uninstall, delete the SABnzbd folder (first the folder in program files, if not everything in the settings.) and run the installer again

[Tadaa]

Hi,

Have the same problems on Windows 7 64 bits and Bitdefender. When deactivating the antivirus shield of Bitdefender, it all works! I tried adding Sabnzbd in the exclude list but that doesn't seem to help yet. Working on it. Hope this will contribute towards a solution.

Martin

[shypike]

Please pass on your complaints to BitDefender.

We test for compatibility with Windows and Microsoft security tools.
Not with all sorts of crazy security suites.

[Tadaa]

Ok, now you know it's a Bitdefender issue.

Martin