SEMI-SOLVED:SABnzbd not starting up properly due to non-existent firewall :P

Get help with all aspects of SABnzbd
Forum rules
Help us help you:
  • Are you using the latest stable version of SABnzbd? Downloads page.
  • Tell us what system you run SABnzbd on.
  • Adhere to the forum rules.
  • Do you experience problems during downloading?
    Check your connection in Status and Interface settings window.
    Use Test Server in Config > Servers.
    We will probably ask you to do a test using only basic settings.
  • Do you experience problems during repair or unpacking?
    Enable +Debug logging in the Status and Interface settings window and share the relevant parts of the log here using [ code ] sections.
User avatar
switch
Moderator
Moderator
Posts: 1380
Joined: January 17th, 2008, 3:55 pm
Location: UK

Re: SEMI-SOLVED:SABnzbd not starting up properly due to non-existent firewall :P

Post by switch »

It's possible your anti-virus might be blocking it too, what anti-virus product do you have?
Try launching it on a different port
Start>Run

Code: Select all

c:\program files\sabnzbd\sabnzbd.exe -s 0.0.0.0:8081
DharmaSingh
Newbie
Newbie
Posts: 6
Joined: June 22nd, 2008, 11:34 am

Re: SEMI-SOLVED:SABnzbd not starting up properly due to non-existent firewall :P

Post by DharmaSingh »

Doesn't work.
I've sent you a PM just a minute ago.
User avatar
switch
Moderator
Moderator
Posts: 1380
Joined: January 17th, 2008, 3:55 pm
Location: UK

Re: SEMI-SOLVED:SABnzbd not starting up properly due to non-existent firewall :P

Post by switch »

I can't see anything that is wrong in your logging, also I tried Avira AntiVir and it had no problems.

Are you sure sabnzbd.exe isn't already running when you are launching it? I can only see sabnzbd shutting down right at the end, after being launched three times.

Which error message pops up? The "SABnzbd is not compatible with some software firewalls." one or the "SABnzbd needs a free tcp/ip port for its internal web server." one?
DharmaSingh
Newbie
Newbie
Posts: 6
Joined: June 22nd, 2008, 11:34 am

Re: SEMI-SOLVED:SABnzbd not starting up properly due to non-existent firewall :P

Post by DharmaSingh »

switch wrote: Are you sure sabnzbd.exe isn't already running when you are launching it? I can only see sabnzbd shutting down right at the end, after being launched three times.
Yes, only once at a time.
First is when I reinstalled the programm and let it start 'automaticly'.
Second time from the desktop icon
Thrid time by means of the SABnzbd-console.exe
Shutdown the programm the first two times with TaskExplorer2005 [German replacement of the Cntr-Alt-Del]

Which error message pops up? The "SABnzbd is not compatible with some software firewalls." one or the "SABnzbd needs a free tcp/ip port for its internal web server." one?
Every time Firefox opens a window with the 'not compatible' error message.
User avatar
shypike
Administrator
Administrator
Posts: 19774
Joined: January 18th, 2008, 12:49 pm

Re: SEMI-SOLVED:SABnzbd not starting up properly due to non-existent firewall :P

Post by shypike »

There's definitely something going on with the firewall.
The "incompatible" warning is very specific for misbehaving firewalls.
You could try to add the parameter --force to SABnzbd.exe, which will make it continue operation.

The effect with ZoneAlarm (the reason why we added it) is that it will work, but very slow.
DharmaSingh
Newbie
Newbie
Posts: 6
Joined: June 22nd, 2008, 11:34 am

Re: SEMI-SOLVED:SABnzbd not starting up properly due to non-existent firewall :P

Post by DharmaSingh »

shypike wrote: There's definitely something going on with the firewall.
Don't use and never have used any firewall on this laptop.
Use my router firewall, but disabled it while using SABnzbd
You could try to add the parameter --force to SABnzbd.exe, which will make it continue operation.
Firefox opens window http://localhost:8080/sabnzbd but gives a network time-out over and over again.

Thanks for answering so quickly
User avatar
shypike
Administrator
Administrator
Posts: 19774
Joined: January 18th, 2008, 12:49 pm

Re: SEMI-SOLVED:SABnzbd not starting up properly due to non-existent firewall :P

Post by shypike »

A hardware firewall has no influence on this matter (except when it would stop Usenet traffic).
There's not reason to "Use my router firewall, but disabled it while using SABnzbd".
In fact this is not even possible, at least not without removing it altogether.

This is normally a software firewall problem.
Although we have had some rare complaints from people with weird network problems.
Some re-installed their OS and the problem was gone.
Now I'm not suggesting to re-install your OS, but we cannot solve everyone's networking problems.
It may or may not be a SABnzbd-related problem, but it impossible to diagnose it from our side.

Do you have the possibility to try SABnzbd on another computer?
You did try other ports than 8080? SABnzbd can use just about any other port.
You did try host-address "localhost" or your fixed IP-address?
DharmaSingh
Newbie
Newbie
Posts: 6
Joined: June 22nd, 2008, 11:34 am

Re: SEMI-SOLVED:SABnzbd not starting up properly due to non-existent firewall :P

Post by DharmaSingh »

shypike wrote: There's not reason to "Use my router firewall, but disabled it while using SABnzbd".
In fact this is not even possible, at least not without removing it altogether.
My router configuration suggest otherwise: SPI firewall: enabled disabled, but I'm sure you know best.
In fact I once started the program with a cat6 cable directly connected to my glass fiber modem with the same result.
but we cannot solve everyone's networking problems.
It may or may not be a SABnzbd-related problem, but it impossible to diagnose it from our side.
Thanks anyway for your efforts
Do you have the possibility to try SABnzbd on another computer?
You did try other ports than 8080? SABnzbd can use just about any other port.
You did try host-address "localhost" or your fixed IP-address?
In two weeks I'm getting a seven weeks holiday, so then I'll try with another computer and report back to you.
I did try port 8081 as well
I only tried localhost not my static IP-address
User avatar
shypike
Administrator
Administrator
Posts: 19774
Joined: January 18th, 2008, 12:49 pm

Re: SEMI-SOLVED:SABnzbd not starting up properly due to non-existent firewall :P

Post by shypike »

Maybe I express myself to strong  ;D

The point is, the hardware router has 0 influence on SABnzbd's web-interface.
Especially if you use "localhost", the traffic never leaves the PC.
You should be able to get SABnzbd running with the network cable disconnected.
OK, you would not be able to download anything, but the web interface should work.
DharmaSingh
Newbie
Newbie
Posts: 6
Joined: June 22nd, 2008, 11:34 am

Re: SEMI-SOLVED:SABnzbd not starting up properly due to non-existent firewall :P

Post by DharmaSingh »

shypike wrote: You should be able to get SABnzbd running with the network cable disconnected.
I'm not made of porcelain, so no problem at all; I understand what you are writing: The program should start up properly without being connected to the internet.
I'll try that during my holidays as well, as I'm rather busy the next two schoolweeks.
gthesob
Newbie
Newbie
Posts: 1
Joined: September 27th, 2008, 7:59 pm

Re: SEMI-SOLVED:SABnzbd not starting up properly due to non-existent firewall :P

Post by gthesob »

Version: 0.4.4
OS: Windows XP SP3
Install-type: Windows installer
Firewall Software: none, hardware only
Are you using IPV6?: no idea
Is the issue reproducible?: yes

I'm having pretty much the same problem. When I open the application it nearly always gives me this software firewall error. When I start it I can watch the process appear and then disappear from the Task Manager after it opens it's tab in Firefox. I then reopen it and wait through this process again (sometimes more than 10 times) before it will stay open. Sometimes once it's open it will then crash when I click on the Queue tab and I have to start over again.

I do not access this remotely, it's still on the default local host 8080, and I do not have it set to load at startup.

I wish I could state this definitively, but i do not recall this ever happening when I was still running 0.4.3. This never happens on my other computer (also Windows XP SP3, Symantec Corporate Antivirus and connected to the same router which provides my hardware firewall) which is still running 0.4.3. I'm afraid to mess with it now. This problem doesn't keep me from using it, it's just very frustrating. The amazement I had when I started using this program last month is starting to fade.
User avatar
shypike
Administrator
Administrator
Posts: 19774
Joined: January 18th, 2008, 12:49 pm

Re: SEMI-SOLVED:SABnzbd not starting up properly due to non-existent firewall :P

Post by shypike »

when I was still running 0.4.3.
There have been exactly 0 changes in the code related to this area.
You are not using the built-in Windows firewall?
What exactly is "this firewall error"?
What's in the logging files?

You have to provide more details, otherwise we can only guess.
User avatar
SynePDX
Newbie
Newbie
Posts: 8
Joined: March 7th, 2010, 9:42 pm

Re: SEMI-SOLVED:SABnzbd not starting up properly due to non-existent firewall :P

Post by SynePDX »

Try 0.0.0.0 as your host address...

Corrected the issue for me.
Win7 Pro on AMD
Post Reply