SabNZBd keeps saying incorrect username/password for supernews.com at start

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smidley
Jr. Member
Jr. Member
Posts: 64
Joined: January 29th, 2010, 11:34 pm

Re: SabNZBd keeps saying incorrect username/password for supernews.com at start

Post by smidley »

Update:  It seems to be working normally for me now using 20 connections.  Thanks guys!
Last edited by smidley on August 4th, 2010, 12:53 am, edited 1 time in total.
Inaba
Newbie
Newbie
Posts: 9
Joined: May 20th, 2010, 3:00 pm

Re: SabNZBd keeps saying incorrect username/password for supernews.com at start

Post by Inaba »

Supernews is trying to foist this problem off on SABNZBd still.  I have been going back and forth with them over the issue, but they refuse to acknowledge the problem to me.

This is NOT a problem with SABNZBd as I can duplicate this error in a Telnet session.  I have sent them logs of the telnet sessions, but they still refuse to admit that it's a server side problem. 

1. Change your password(s) will NOT work.  (Tested and verified)
2. Changing to/from SSL will NOT work. (Tested and verified)
3. Changing software will NOT work. (Tested and verified)
4. Reducing/changing the amount of connections will NOT work. (Tested and verified)

In short, there's nothing you can do to solve this problem.  It's a server side problem, as inpheaux has already said, basically.  It's purely a server issue and will need to be addressed on that end.
Inaba
Newbie
Newbie
Posts: 9
Joined: May 20th, 2010, 3:00 pm

Re: SabNZBd keeps saying incorrect username/password for supernews.com at start

Post by Inaba »

I finally got through to an engineer at Supernews today.  They've finally acknowledged the problem is server side and that they have made changes / fixed it. 

Is anyone else having any problems connecting now?
donatellojones
Newbie
Newbie
Posts: 4
Joined: August 2nd, 2010, 2:31 pm

Re: SabNZBd keeps saying incorrect username/password for supernews.com at start

Post by donatellojones »

Inaba,

Supernews is working for me with an 8 character password containing special characters, numbers and letters of different cases.

Have things changed for your connection issues with Supernews with respect to this authentication problem?
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