PC shutdown doesn't work always

[Cafe Del Mar]

I usually start downloading when I go to sleep. I toggle "shutdown when finished", so the pc shuts down when everythin is done. The problem is that it sometimes doesn't shut down, however the queue is perfectly done (repair+extract+delete).
I use 0.4b5 and have encountered the problem 4 times, of the 10 times I used that option.

[shypike]

Did you check the logging? Did SABnzbd try to shutdown the computer? You should
look for the text "Performing system shutdown".
Check in Config->Folders where the logging files are.
The latest logging file is also available for download on the Connections page.

Sometimes it's just Windows that doesn't want to shutdown.

[Cafe Del Mar]

Thanks for the tip, but I can't find the command in the logs:

Code: Select all

2008-05-28 02:23:01,937::INFO::[newsunpack] Deleting F:\ *** .part126.rar
2008-05-28 02:23:01,937::INFO::[newsunpack] Deleting F:\ *** .part127.rar
2008-05-28 02:23:01,953::INFO::[newsunpack] Unrar finished on F:\ *** con
2008-05-28 02:23:01,953::INFO::[postproc] unpack_magic finished on I *** con.nzb
2008-05-28 02:23:02,030::INFO::[postproc] Cleaning up I *** con.nzb
2008-05-28 02:23:02,187::INFO::[sabnzbd] C:\ *** \sabnzbd\cache\SABnzbd_article_izbh6q removed
2008-05-28 02:23:02,203::INFO::[sabnzbd] C:\ *** \sabnzbd\cache\SABnzbd_article_edyfw9 removed
2008-05-28 02:23:02,217::INFO::[sabnzbd] C:\ *** \sabnzbd\cache\SABnzbd_article_bklvao removed
2008-05-28 02:23:02,233::INFO::[sabnzbd] C:\ *** \sabnzbd\cache\SABnzbd_article_vr4_vl removed
2008-05-28 02:23:02,250::INFO::[sabnzbd] C:\ *** \sabnzbd\cache\SABnzbd_article_nyoigp removed
2008-05-28 02:23:02,265::INFO::[sabnzbd] C:\ *** \sabnzbd\cache\SABnzbd_article_3wbcc8 removed
2008-05-28 02:23:02,280::INFO::[sabnzbd] C:\ *** \sabnzbd\cache\SABnzbd_article_qaesul removed
2008-05-28 02:23:02,312::INFO::[sabnzbd] C:\ *** \sabnzbd\cache\SABnzbd_article_p65jb6 removed
2008-05-28 02:23:02,312::INFO::[sabnzbd] C:\ *** \sabnzbd\cache\SABnzbd_article_3wbb3e removed
2008-05-28 02:23:02,328::INFO::[sabnzbd] C:\ *** \sabnzbd\cache\SABnzbd_article_8aen7b removed
2008-05-28 02:23:02,342::INFO::[sabnzbd] C:\ *** \sabnzbd\cache\SABnzbd_article_gjjklf removed
2008-05-28 02:23:02,358::INFO::[sabnzbd] C:\ *** \sabnzbd\cache\SABnzbd_article_xoybep removed
2008-05-28 02:23:02,375::INFO::[sabnzbd] C:\ *** \sabnzbd\cache\SABnzbd_article_qsf-oj removed
2008-05-28 02:23:02,390::INFO::[sabnzbd] C:\ *** \sabnzbd\cache\SABnzbd_article_load15 removed
2008-05-28 02:23:02,390::INFO::[sabnzbd] C:\ *** \sabnzbd\cache\SABnzbd_article_poitie removed
2008-05-28 02:23:02,405::INFO::[sabnzbd] C:\ *** \sabnzbd\cache\SABnzbd_article_7bi_kn removed
2008-05-28 02:23:02,405::INFO::[downloader] Post-processing finished, resuming download
2008-05-28 02:23:02,405::INFO::[nzbqueue] Saving queue
2008-05-28 02:23:02,405::INFO::[sabnzbd] Saving data for queue7.sab in C:\ *** \sabnzbd\cache\queue7.sab
2008-05-28 02:23:02,405::INFO::[sabnzbd] Saving data for bytes7.sab in C:\ *** \sabnzbd\cache\bytes7.sab
2008-05-28 02:23:02,405::INFO::[sabnzbd] Saving data for rss_data.sab in C:\ *** \sabnzbd\cache\rss_data.sab

[shypike]

Post-processing finished, resuming download

Hmmm, do you have the "no download during post-processing" option on?
I must check if there's a connection between that and the lack of shutdown.
Somehow SABnzbnd doesn't realize that it's queue is empty (hence no shutdown).

[Cafe Del Mar]

"Pause downloading during post processing" is turned off

[shypike]

Could you try the "Hibernate" function instead?
Just to see if it's a end-of-queue problem or that the shutdown itself does not work.

[Cafe Del Mar]

I tried the shutdown & the hibernate function and neither of them worked. I also couldn't find anything in the logs.

Shutdown:

2008-05-28 22:18:27,703::INFO::[downloader] Post-processing finished, resuming download
2008-05-28 22:18:27,703::INFO::[nzbqueue] Saving queue

Hibernate:

2008-05-28 22:20:26,717::INFO::[downloader] Post-processing finished, resuming download
2008-05-28 22:20:26,717::INFO::[nzbqueue] Saving queue

[Cafe Del Mar]

the "shutdown SABnzbd+ after finish" doesn't work either, just tested it...
Also nothing to find in the logs...

[Peter_Pan]

Mine didnt shut down either last night. Im using RC2.

2008-06-07 00:54:00,006::INFO::[downloader] Post-processing finished, resuming download
2008-06-07 00:54:00,006::INFO::[nzbqueue] Saving queue
2008-06-07 00:54:00,006::INFO::[sabnzbd] Saving data for queue7.sab in D:\Auto\cache\queue7.sab
2008-06-07 00:54:00,006::INFO::[sabnzbd] Saving data for bytes7.sab in D:\Auto\cache\bytes7.sab
2008-06-07 00:54:00,006::INFO::[sabnzbd] Saving data for rss_data.sab in D:\Auto\cache\rss_data.sab
2008-06-07 00:54:00,006::INFO::[postproc] Queue has finished, launching: (None)
2008-06-07 00:54:00,016::INFO::[sabnzbd] Performing system shutdown
2008-06-07 00:54:00,016::INFO::SABnzbd shutting down...
2008-06-07 00:54:00,016::DEBUG::Stopping URLGrabber
2008-06-07 00:54:00,016::INFO::[sabnzbd.misc] URLGrabber shutting down
2008-06-07 00:54:00,016::DEBUG::Stopping dirscanner
2008-06-07 00:54:00,016::INFO::[sabnzbd.misc] Dirscanner shutting down
2008-06-07 00:54:00,717::DEBUG::Stopping downloader
2008-06-07 00:54:00,717::INFO::[downloader] Shutting down
2008-06-07 00:54:00,717::DEBUG::Stopping assembler
2008-06-07 00:54:00,717::INFO::[assembler] Shutting down
2008-06-07 00:54:00,726::DEBUG::Stopping postprocessor
2008-06-07 00:54:00,726::INFO::[nzbqueue] Saving queue
2008-06-07 00:54:00,726::INFO::[sabnzbd] Saving data for queue7.sab in D:\Auto\cache\queue7.sab
2008-06-07 00:54:00,726::INFO::[sabnzbd] Saving data for bytes7.sab in D:\Auto\cache\bytes7.sab
2008-06-07 00:54:00,726::INFO::[sabnzbd] Saving data for rss_data.sab in D:\Auto\cache\rss_data.sab
2008-06-07 00:54:00,726::DEBUG::Stopping scheduler

When I woke up this morning the PC was still turned ON.
No other apps running.

I will try setting it to "Shutdown SABnzbd.."
I will report back later..

** Update
"Shutdown SABnzbd.." worked.
Strange.

Will report back if it happens again!

[Peter_Pan]

Ok.

Now for some reason it wont shutdown EVERY time.

[shypike]

Maybe it's asking a lot of your patience, but what I want to know is whether SABnzbd misses "end-of-queue" or the shutdown command is not always effective.
When the system does not shutdown, does it still say in the logging "Shutdown SABnzbd" ?
So far I have not been able to reproduce either cause.

[Peter_Pan]

Yes.

I could try to reinstall.
It could solve my problem - but not fix the bug.

Log - pretty much like the one above :-)
--
2008-06-13 15:41:45,680::INFO::[downloader] Post-processing finished, resuming download
2008-06-13 15:41:45,680::INFO::[nzbqueue] Saving queue
2008-06-13 15:41:45,680::INFO::[sabnzbd] Saving data for queue7.sab in D:\Auto\cache\queue7.sab
2008-06-13 15:41:45,690::INFO::[sabnzbd] Saving data for bytes7.sab in D:\Auto\cache\bytes7.sab
2008-06-13 15:41:45,690::INFO::[sabnzbd] Saving data for rss_data.sab in D:\Auto\cache\rss_data.sab
2008-06-13 15:41:45,690::INFO::[postproc] Queue has finished, launching: (None)
2008-06-13 15:41:45,690::INFO::[sabnzbd] Performing system shutdown
2008-06-13 15:41:45,690::INFO::SABnzbd shutting down...
2008-06-13 15:41:45,690::DEBUG::Stopping URLGrabber
2008-06-13 15:41:45,690::INFO::[sabnzbd.misc] URLGrabber shutting down
2008-06-13 15:41:45,700::DEBUG::Stopping dirscanner
2008-06-13 15:41:45,700::INFO::[sabnzbd.misc] Dirscanner shutting down
2008-06-13 15:41:46,131::DEBUG::Stopping downloader
2008-06-13 15:41:46,141::INFO::[downloader] Shutting down
2008-06-13 15:41:46,141::DEBUG::Stopping assembler
2008-06-13 15:41:46,141::INFO::[assembler] Shutting down
2008-06-13 15:41:46,151::DEBUG::Stopping postprocessor
2008-06-13 15:41:46,151::INFO::[nzbqueue] Saving queue
2008-06-13 15:41:46,151::INFO::[sabnzbd] Saving data for queue7.sab in D:\Auto\cache\queue7.sab
2008-06-13 15:41:46,161::INFO::[sabnzbd] Saving data for bytes7.sab in D:\Auto\cache\bytes7.sab
2008-06-13 15:41:46,161::INFO::[sabnzbd] Saving data for rss_data.sab in D:\Auto\cache\rss_data.sab
2008-06-13 15:41:46,161::DEBUG::Stopping scheduler

[shypike]

Queue has finished, launching: (None)

If this is always present, then at least SABnzbd sees that the end of queue is reached.
This would mean that the shutdown of the OS itself is not reliable.
Now I know that there are factors that may prevent the OS from shutting down,
but these are outside the control of SABnzbd.
Some people have SABnzbd launch a script containing their favorite shutdown utility.

BTW: re-installing SABnzbd isn't going to solve problems.
Should you have a seriously damaged queue, you'd better use the --clean option when starting SABnzbd.
[/list]

[Peter_Pan]

Only things i can think of is:
1) I have Truecrypt full OS encryption on the OS (I have had that since the release)
2) Im using RPD to connect to the PC, but I log off when I test it.
3) I recently installed XP SP3.

My queue is completely empty, cause I delete the files (sometimes) when testing.

[shypike]

Some small fixes were made to the shutdown feature after RC2.
So RC3 should be a bit better.

I have not seen such problems with either SP3 or RDP.
I have no experience with TryueCrypt in full mode, but I doubt that it will be a problem.