All Downloads Fail at Unpack

[tad1214]

Hi All,

Win 7 Ultimate x64
AstraWeb user

Previously I had my My Documents on a drive called F:, I purchased a few drives and made an array now called L:, I copied everything over and removed F:.

Sabnzbd complains of this:

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When	Type	Warning
2011-07-10 14:58:36,009	ERROR:	Cannot create directory F:\Space Freeup\Documents\Downloads\complete
2011-07-10 14:56:54,234	ERROR:	Cannot create directory F:\Space Freeup\Documents\Downloads\incomplete
2011-07-10 14:56:54,233	ERROR:	Cannot create directory F:\Space Freeup\Documents\Downloads\incomplete
2011-07-10 14:56:52,831	ERROR:	Cannot create directory F:\Space Freeup\Documents\Downloads\incomplete
2011-07-10 14:56:52,828	ERROR:	Cannot create directory F:\Space Freeup\Documents\Downloads\incomplete
2011-07-10 14:56:52,828	ERROR:	Cannot create directory F:\Space Freeup\Documents\Downloads\incomplete
2011-07-10 14:56:51,417	ERROR:	Cannot create directory F:\Space Freeup\Documents\Downloads\incomplete
2011-07-10 14:56:51,415	ERROR:	Cannot create directory F:\Space Freeup\Documents\Downloads\incomplet

And every download fails with:

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» Unpacking failed, an expected file was not unpacked 

Using the webui, I have manually changed the download folders to:

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download_dir = L:\newsgroups\downloads\incomplete
complete_dir = L:\newsgroups\downloads\complete

Any advice?

Thanks
-=Tom

[shypike]

Did you restart SABnzbd?
Does the account SABnzbd runs under have any access rights to the L: drive?
(Eh, did you format the drive )

[tad1214]

Yep, rebooted the pc a few times as well.

I believe it has rights, UAC is off, and it is able to write to the incomplete folder without problem.

Thanks!
-=Tom

[shypike]

Yep, rebooted the pc a few times as well.
I believe it has rights, UAC is off, and it is able to write to the incomplete folder without problem.

Is the final destination on the same drive? Does that folder have the same access rights?
Cancelling UAC doesn't automatically give an account access.

[gtoddv]

Don't know if this is related but since upgrading to 6.5 I have a problem with malformed path strings (see below). This was happening on an earlier version but was fixed in 6.2 but now it's back in 6.5.

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PostProcessing was aborted (Cannot create final folder Z:\tmp.television\Eureka/Season 4\Eureka.S04E11.Liftoff)

If this is related to your issue then we are probably going to have to wait for the next release. I will be down-grading for the time being.

[shypike]

What is malformed in this path?
(Forget the different types of slash / vs. \ Windows handles both fine).
Does the path exist? Because it looks like an external one.

[tad1214]

Yep, rebooted the pc a few times as well.
I believe it has rights, UAC is off, and it is able to write to the incomplete folder without problem.

Is the final destination on the same drive? Does that folder have the same access rights?
Cancelling UAC doesn't automatically give an account access.

It is, they are both on L:. This is the only user on the box and it is and administrator. For kicks I gave the everyone group read/write and still no luck.

I uninstalled and reinstalled the latest version. The issue still persists.

[shypike]

You say SABnzbd tries to create folders on Z while your "incomplete" is on L?
Check your default category, I suspect it still point to the wrong folder.
Or maybe your Sort string has a hard-coded incorrect path in it.

[tad1214]

On mine it tries to create them in F: even though F: is listed no where in sabnzbd.ini (L: is for both incomplete and complete).

However under User Folders it states:

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User Folders

Default Base Folder:
F:\Space Freeup\Documents

NOTE: Folders will be created automatically when Saving. You may use absolute paths to save outside of the default folders.

[shypike]

A number of folders is relative to where the sabnzbd.ini file is found.
If that is a problem then set full paths for each folder.

[shypike]

Looking at your log file it looks like SABnzbd doesn't see unrar
unpack the files it expects.
Are any files unpacked?