Slow download with 0.7.4

Get help with all aspects of SABnzbd
Forum rules
Help us help you:
  • Are you using the latest stable version of SABnzbd? Downloads page.
  • Tell us what system you run SABnzbd on.
  • Adhere to the forum rules.
  • Do you experience problems during downloading?
    Check your connection in Status and Interface settings window.
    Use Test Server in Config > Servers.
    We will probably ask you to do a test using only basic settings.
  • Do you experience problems during repair or unpacking?
    Enable +Debug logging in the Status and Interface settings window and share the relevant parts of the log here using [ code ] sections.
cwn42
Newbie
Newbie
Posts: 9
Joined: December 5th, 2012, 11:28 pm

Re: Slow download with 0.7.4

Post by cwn42 »

It says Download Failed and then asks something about whether or not the download is outside of my retention. This only happens on larger files like movies. I can download a 1G tv show slowly but it finishes (after and hour or longer). Movie files just sort of slow to a crawl and then fail. The post on the server should be there. Its there everyday I have logged back on. I am trying the download again and am only getting 140B/s. Is this a mac related issue?
cwn42
Newbie
Newbie
Posts: 9
Joined: December 5th, 2012, 11:28 pm

Re: Slow download with 0.7.4

Post by cwn42 »

It has to be a Mac related issue because I just tried downloading on my Windows 7 computer and was downloading at 2.5MB/s. Any ideas what to check for on the Mac?
User avatar
shypike
Administrator
Administrator
Posts: 19774
Joined: January 18th, 2008, 12:49 pm

Re: Slow download with 0.7.4

Post by shypike »

"Out of retention" can mean it is really too old
but also that the post has been removed from the server.
The latter happens quite frequently nowadays.
It's also possible that the post was very young and was't on the server yet.
A later download with Windows might then be succesful.
It's definitely not a Mac issue.
Do you have exactly the same Usenet server settings on both systems?
BTW: the low "speed" is caused by the missing articles.
Because SABnzbd receives very little info for missing articles, the speed looks very low.
cwn42
Newbie
Newbie
Posts: 9
Joined: December 5th, 2012, 11:28 pm

Re: Slow download with 0.7.4

Post by cwn42 »

Oh I see. I will wait until tomorrow and see if maybe the download improves since it is a newly uploaded file. I will also try some other files as well and see what happens. Thank you for the explanations.
cwn42
Newbie
Newbie
Posts: 9
Joined: December 5th, 2012, 11:28 pm

Re: Slow download with 0.7.4

Post by cwn42 »

Something is not right. My download speeds suck and I don't know where the bottle neck is happening. I tried downloading files that I downloaded in the past at normal speed and now they less than half that speed. Please tell me what I need to check. There are no missing articles, the user account is the same, the posts are not too young or old and haven't been removed. Its frustrating because I paid for a subscription for usenet and now i can't use it.
User avatar
shypike
Administrator
Administrator
Posts: 19774
Joined: January 18th, 2008, 12:49 pm

Re: Slow download with 0.7.4

Post by shypike »

First try an alternative Usenet client.
This will at least give you some suggestions where to look.
thedeamon
Newbie
Newbie
Posts: 2
Joined: December 16th, 2012, 6:27 pm

Re: Slow download with 0.7.4

Post by thedeamon »

Hi

I have the same problem with SABnzbd. All download goes under 1KB/s since a week or two. If I try the same NZB with the same servers but with another client, it goes full speed..

What could be the problem ?
User avatar
shypike
Administrator
Administrator
Posts: 19774
Joined: January 18th, 2008, 12:49 pm

Re: Slow download with 0.7.4

Post by shypike »

thedeamon wrote: All download goes under 1KB/s since a week or two. If I try the same NZB with the same servers but with another client, it goes full speed..
What could be the problem ?
Aren't you just looking at the pre-download check?
thedeamon
Newbie
Newbie
Posts: 2
Joined: December 16th, 2012, 6:27 pm

Re: Slow download with 0.7.4

Post by thedeamon »

no, it's stuck at under 1kb/s ... it was working well one or two weeks ago.. i don't know if it started since a new version.
User avatar
shypike
Administrator
Administrator
Posts: 19774
Joined: January 18th, 2008, 12:49 pm

Re: Slow download with 0.7.4

Post by shypike »

Go back to an older version then.
bgaugs8r8
Newbie
Newbie
Posts: 1
Joined: January 16th, 2013, 8:50 pm

Re: Slow download with 0.7.4

Post by bgaugs8r8 »

I am having the same problem. My download speeds are around 72 kbps.
I also have these 2 warnings:


Too many connections to server news.optonline.net:119

API Key incorrect, Use the api key from Config->General in your 3rd party program: Python-urllib/2.6

I did set the number of connections correctly in the configurations tab.

Any ideas to solve the problem?
User avatar
shypike
Administrator
Administrator
Posts: 19774
Joined: January 18th, 2008, 12:49 pm

Re: Slow download with 0.7.4

Post by shypike »

Disable the option "disconnect on empty queue" in Config->Switches.
Make sure the timeout in Config->Servers is at least 60.

The API warning is not related, there's some utility that wants to connect to SABnzbd.
Post Reply