Install Problems 0.7.9 OS X 10.7.5

[gr00veh0lmes]

Hi, I've tried searching the forums for some answers, but was unable to find any posts relevant to my situation. If this question has been answered before, could you point me toward it please.

Version: 0.7.9
OS: OS X 10.7.5
Install-type: OS X .dmg
Firewall Software: None. Turned off on mac, turned off on router.
Are you using IPV6? no IPV4

I updated my previous version of SABnzbd 0.7.3 to the latest version, but now the application won't start.

I've had to quit the app from the Activity Monitor before uninstalling. While there I noticed the CPU usage for the app is 99.9%.

I removed the SABnzbd folder from /library/application support. Uninstalled, repaired permissions and tried to re-install but again the app wouldn't launch.

Again I quit the app using activity monitor, but now the CPU usage was 100% for SABnzbd.

I have the log file for my previous version, but as the new version won't start is it worth posting here?

What am I doing wrong, and can anyone help me please.

Thank you.

[shypike]

Did you install the proper build for your OSX version (there are three on the DMG)?
You say, it doesn't start. What do you see exactly?

[gr00veh0lmes]

Hi there, thanks for replying.

Yes, I installed the correct version for OS x 10.7.

I double click the SABnzbd icon in my applications folder. The icon bounces like it's launching the app. Then nothing.

To kill the app I had to quit it using the activity monitor. While viewing the activity monitor it shows the SABnzbd application using 99.9–100% of the CPU.

I have since re-installed version 0.7.3 which is up and running fine.

What do you suggest?

[shypike]

One option is to open Applications->Utilities->Terminal and type
/Applications/SABnzbd.app/Contents/MacOS/SABnzbd --console
This should give you more information about why it fails.

[gr00veh0lmes]

With which version? I found this command in another post, and tried it with 0.7.9 installed.

I copied and pasted it, so I wouldn't make a mistake, but the console just hung. I left it for 10 mins, but it still didn't give me an output, so I quit terminal and gave up.

[shypike]

One last thing to try is to (re)move the sabnzbd.ini file so that the Wizard is forced to start.
Terminal:

Code: Select all

mv ~/Library/Application\ Support/SABnzbd/sabnzbd.ini .

Then start SABnzbd again.

[gr00veh0lmes]

As I said above, I removed the ENTIRE SABnzbd folder to try and initiate the wizard, after removing and before re-installing 0.7.9

I just tried again, but moving the .ini file to the desktop didn't work either. I think i'm going to have to stick with 0.7.3

Strange though isn't it. Can I provide you with log files? System monitor reports?

What do you need to investigate this issue?

[shypike]

If starting it with the --console option produced no output, the logs will be empty too.
I always test each of three OSX build on the proper OSX version, so one would expect it to start at least.
I simply have no idea why it fails on your system.

[gr00veh0lmes]

Oh. Ok then. I guess there's something screwy with my system if no-one else has problems.

Hmmmn, what could it be.

Anyway thanks for your help. I really appreciate it.

[Dabront]

If you are the same person who posted about this on a semi private NZB site, then I think your problem may be similar to the one I had. My Host setting had been working on 0.0.0.0 or blank but after the 0.7.8/9 update I had the same problem occur. Try using your local IP address in the Host setting. That rectified my problem.

[shypike]

These kinds of problems are often caused by DNS doing weird things.
Does you /etc/hosts file define the "localhost" value.
If not, it might be advisable to add these entries:

Code: Select all

127.0.0.1 localhost
::1 localhost

Even so, it is rather odd that this a) hangs startup and b) produces no console output at all.
I did quite a bit of testing, but I could not reproduce this.

[gr00veh0lmes]

@shypike

Those entries already exist in my hosts file.

@Dabront

Which local ip do you mean, my mac, airport or router?

News Burners all the way!

Edit: ah, you answered my question in the other place Dabronte. I'll try changing it to my computers IP when the missus gets off Facebook. (much later then )