Downloads slowing down to 0

[jaybird260]

I've been using sabnzbd for the past year with no issues however, this past week, every time I queue up an nzb for download I'm having issues. It connects with a speed of 2 - 4KB and then slows down over the next couple of minutes to zero. I can queue up the same nzb in another newsreader and it downloads with no issues.
I've got both sab and the other newsreader configured with the same server using the same port and number of connections.
I've tried using all the various ports and ssl ports my news group provider suggests with no luck. I've also tried using different versions of sab.
Any suggestions?

Version: 0.7.6 (however have tried previous versions back to 0.7.1
OS: Windows 7
Install-type: Windows installer
Skin (if applicable): Default
Firewall Software: McAfee
Are you using IPV6? yes
Is the issue reproducible? with every nzb I queue up.

[shypike]

When your queue is empty, stop SABnzbd and start it once like this:
WindowsKey-R, then type:
"c:\program files (x86)\sabnzbd\sabnzbd.exe" --clean
or, for a 32bit OS:
"c:\program files (x86)\sabnzbd\sabnzbd.exe" --clean[/code]
Enter.
Include the quotation marks.

[wjsteh]

Same issue here on OS X 10.6.8.
Seemed to originate after updating to 0.7.5 and 0.7.6, but I tried reinstalling 0.7.4.
Speed tests consistently show 20-30 Mb/s and it is not a server issue.

[jaybird260]

Thanks shypike, I'm not sure if your fix worked or not because Sunday night it started working as it normally does and when I woke up on Monday my queue was empty with no issues when I looked at the history.
I did run the command and start sab clean and everything is still OK.

I'll monitor it and post back if the issue comes back.

[shypike]

Same issue here on OS X 10.6.8.
Seemed to originate after updating to 0.7.5 and 0.7.6, but I tried reinstalling 0.7.4.
Speed tests consistently show 20-30 Mb/s and it is not a server issue.

Same "solution" for OSX:
Stop SABNzbd.
Open Terminal (Applications->Utilities).
Type:
/Applications/SABnzbd.app/Contents/MacOS/SABnzbd --clean
Enter

[wjsteh]

I appreciate the reply. Upon entering the command you suggested, it returned the following: "INFO:root:Console logging for OSX App disabled
2012-11-20 17:16:40,048::INFO::[SABnzbd:1249] Console logging for OSX App disabled".

Download speed is still hanging around 100 B/sec.

SABnzbd host is set to 0.0.0.0
SABnzbd port is set to 8080
HTTPS is enabled and the port is set to 9090

I have tried using an alternate server; I have tried connecting directly to the modem in order to bypass the router; speed tests continue to show 2-3 MB/sec.

UPDATE: It turns out, all of the NZBs I was trying to download had been removed from Usenet's servers. Everything is working fine now. Thanks for your help.

[jaybird260]

Hi I'm still having this issue.

Every nzb I queue up in SAB doesn't work. After queuing up an NZB it looks like it is downloading but within a couple of minutes all the connections time out.
I can take the same nzb and add it to Grabit and it downloads fine.
I'm using the same provider (configured the same) for both SAB and Grabit.
I'm running windows 7 and SAB version 0.7.9. (note in my original post I mentioned I'm using IP6 but that was a typo).
The suggestion to restart clean doesn't seem to work.

In the SAB logs I'm seeing the following. Any ideas?
2013-01-16 08:15:05,727::DEBUG::[bpsmeter:253] bps: 583.286598121
2013-01-16 08:15:10,729::DEBUG::[bpsmeter:253] bps: 234.370733572
2013-01-16 08:15:15,730::DEBUG::[bpsmeter:253] bps: 94.172647056
2013-01-16 08:15:20,730::DEBUG::[bpsmeter:253] bps: 37.8395686116
2013-01-16 08:15:25,733::DEBUG::[bpsmeter:253] bps: 15.201806032
2013-01-16 08:15:30,733::DEBUG::[bpsmeter:253] bps: 6.10824693103
2013-01-16 08:15:35,734::DEBUG::[bpsmeter:253] bps: 2.45435841583
2013-01-16 08:15:40,736::DEBUG::[bpsmeter:253] bps: 0.986187209203
2013-01-16 08:15:45,736::DEBUG::[bpsmeter:253] bps: 0.396260482561
2013-01-16 08:15:50,737::DEBUG::[bpsmeter:253] bps: 0.159221665597
2013-01-16 08:15:55,756::DEBUG::[bpsmeter:253] bps: 0.0637961963241
2013-01-16 08:16:00,757::DEBUG::[bpsmeter:253] bps: 0.0256297178625
2013-01-16 08:16:05,759::DEBUG::[bpsmeter:253] bps: 0.0102982921192

[shypike]

In what state is SABnzbd?
Jobs in the queue? What kind of files left in the top job?

[jaybird260]

Not sure what you mean by the state of SABnzbd.

Currently I have 2 jobs in the queue and the top job has both par and rar files in it.

[shypike]

Does the server test button in Config->Servers a positive result?

[jaybird260]

Yes the test button comes back with a successful test.
As I mentioned above I can put the same nzb into Grabit, which is configured with the same server as SABnzbd, so I'm fairly confident it isn't an issue with the connection the usenet server.

I was wondering if it was a setting that I changed that is carrying over to each new version or old version that I have tried. If I uninstall the app, are there any folders that remain on my PC. I'm thinking about trying a clean install and see if that does anything.

[shypike]

All state info is here:
http://wiki.sabnzbd.org/configure-0-7

[jaybird260]

Thanks.

The reinstall may have worked I was just able to queue up a NZB and download it. I'll continue to monitor.

[jaybird260]

seems to be working fine now. Thanks for the help.