Download speed 0 KB/s

[larzeb]

Running 0.7.11 on Ubuntu 12.04 Server for months and using Usenetserver. Suddenly I notice that the speed indicator shows 0 KB/s, yet the download progress bar (to the right of the currently downloading file) does show progress.

When I look at Config|Servers and push the Test Server button, I get '502 Authentication Failed'. I notice that the username is incorrect. I enter the correct username/password and the server tests OK (no SSL, port 119). I save the changes but no change in the download speed indicator at the top of the page. When I go back into Config|Servers, the username has reverted back to what appeared before I changed it and I get a 502 again! When I look at the sabnzbd.ini file, the credentials are are correct!

I tried to set the Config|Servers to SSL. It tested OK but did not retain the settings in the GUI.

What is going on? Any suggestions on how to fix this? By the way, there is nothing wrong with my internet connection. Downloading via HTTP or FTP is OK.

[shypike]

What kind of browser are you using?

[larzeb]

Chrome

[larzeb]

That answer was incomplete. I am using a browser from another box (Linux Mint 13) to access the Sabnzbd process on the Ubuntu 12.04 Server. The results are the same whether I use Chrome or Firefox.

[shypike]

How did you install SABnzbd in the first place?

[larzeb]

$ echo "deb http://ppa.launchpad.net/jcfp/ppa/ubuntu $(lsb_release -c -s) main" | sudo tee -a /etc/apt/sources.list && sudo apt-key adv --keyserver hkp://pool.sks-keyservers.net:11371 --recv-keys 0x98703123E0F52B2BE16D586EF13930B14BB9F05F

$ cd ~
$ sudo apt-get update
$ sudo apt-get install sabnzbdplus
$ sudo vi /etc/default/sabnzbdplus # Enter username where it says USER=

$ cd ~/.sabnzbd
$ vi sabnzbd.ini # Change localhost to 0.0.0.0. Exit and restart sabnzbd.

$ /etc/init.d/sabnzbd restart

[shypike]

I have no idea what could be going on.
Hopefully the resident Ubuntu experts have some suggestions.

[lokiju]

Actually have been noticing this as well on OS X within the past week. Tried Chrome, Firefox, Safari and even SABMobile on the iPhone. They all show 0 for the download speed even though everything is downloading OK.

[shypike]

and even SABMobile on the iPhone.

OK, that suggests an issue in the API itself.
In your case, is SABnzbd running on the OSX system?

[lokiju]

Yes. But... Its working right now. Displaying the correct speed.

Not sure if it was my provider that was the issue but I just switched from NewsDemon to Tweaknews today since NewsDemon results in to many "out of retention" errors/failures due to take down request.

[shypike]

I've seen it occasionally while working on 0.8.0.
I will take up this issue, but it may take quite some time because it happens rarely.

[larzeb]

What about the server's username/password not being correct?

[shypike]

You did click "Save" before leaving Config->Servers?
Sorry for asking an obvious question.