Stuck on Verifying

Get help with all aspects of SABnzbd
Forum rules
Help us help you:
  • Are you using the latest stable version of SABnzbd? Downloads page.
  • Tell us what system you run SABnzbd on.
  • Adhere to the forum rules.
  • Do you experience problems during downloading?
    Check your connection in Status and Interface settings window.
    Use Test Server in Config > Servers.
    We will probably ask you to do a test using only basic settings.
  • Do you experience problems during repair or unpacking?
    Enable +Debug logging in the Status and Interface settings window and share the relevant parts of the log here using [ code ] sections.
xman123321
Newbie
Newbie
Posts: 10
Joined: July 23rd, 2011, 10:40 am

Stuck on Verifying

Post by xman123321 »

Hey all,

I'm having a problem with some files recently...
I'm on a fresh new install of the latest version of SAB on Windows 7.

I have quite a few files in the queue waiting to extract etc. However, they can't run because I've had some files stuck on verifying.

One file got to Verifying: 24/24 and just stayed there without doing anything for ages. So I stopped par2.exe and SAB, then deleted the file in the temp folder, run SAB and that fixed that. However, it's now gone onto the next file and it gets to Verifying: 16/16 and it's still stuck there and hasn't done anything for the last half an hour.

I have also tried replacing the par2 file with the classic par2 file and this hasn't solved it either :(

Any ideas why they're getting to the end of verifying and then not going any further?

Thanks,
xman
Desisuperman11
Newbie
Newbie
Posts: 14
Joined: February 1st, 2013, 7:03 pm

Re: Stuck on Verifying

Post by Desisuperman11 »

im having a similar problem.. mines been stuck on 1/01 for the past 15 mins? I'm convinced this verify feature has some bugs.
dojrude
Newbie
Newbie
Posts: 3
Joined: February 3rd, 2013, 5:43 pm

Re: Stuck on Verifying

Post by dojrude »

Same here.
Only happened since upgrading to 0.7.10.
0.7.9 was fine for me.
kodek
Newbie
Newbie
Posts: 1
Joined: February 4th, 2013, 3:24 am

Re: Stuck on Verifying

Post by kodek »

Same here. It started after I updated to 0.7.10.
Desisuperman11
Newbie
Newbie
Posts: 14
Joined: February 1st, 2013, 7:03 pm

Re: Stuck on Verifying

Post by Desisuperman11 »

It took me 5-6 hours to verify a movie that's 4-5 gbs yesterday. If I manually run quick par its done in minutes
dojrude
Newbie
Newbie
Posts: 3
Joined: February 3rd, 2013, 5:43 pm

Re: Stuck on Verifying

Post by dojrude »

I've renamed the 0.7.10 folder and reinstalled 0.7.9.

Verifying is now moving through very quickly and the par2.exe process is using less than 5% CPU.
On 0.7.10 the par2.exe process was using between 50 and 60% CPU and verifying wasn't progressing past the first file of a download.
User avatar
shypike
Administrator
Administrator
Posts: 19774
Joined: January 18th, 2008, 12:49 pm

Re: Stuck on Verifying

Post by shypike »

Are you testing with the same NZBs?
The exact same par2 programs are in both releases.
For straightforward NZBs there are no differences in the way 0.7.9 and 0.7.10 run the par2 program.

If the same NZB gives different results in 0.7.9 and 0.7.10, can you email that NZB?
Send to [email protected] and add the URL of this message too.
dojrude
Newbie
Newbie
Posts: 3
Joined: February 3rd, 2013, 5:43 pm

Re: Stuck on Verifying

Post by dojrude »

It was the same queue that was previously stuck.
I shut down SAB, renamed the installation folder. Ran the installer for 0.7.9 and then started SAB back up again.
SAB picked up the previously downloaded queue and processed immediately. What had previously been verifying for the last 12 hrs completed in less than 5 mins and then processed the rest of the downloaded queue in a similar time.

This isn't just the same NZB file that's giving a problem, it's every NZB file. Before re-installing 0.7.9 I had been manually killing SAB after each download and emptying the queue and then unpacking manually before finally deleting the queue file to fully remove it from SAB.

0.7.9 is working perfectly, do I've disabled the update check and will stay on this release for the time being.
justforfun
Newbie
Newbie
Posts: 4
Joined: February 4th, 2013, 9:34 pm

Re: Stuck on Verifying

Post by justforfun »

Having the same issues. Stuck on verifying after installing the latest version

Did not have a problem with the previous version
justforfun
Newbie
Newbie
Posts: 4
Joined: February 4th, 2013, 9:34 pm

Re: Stuck on Verifying

Post by justforfun »

did the same as noted above as I was having the same issues with Windows 7 (x86). It worked and continued where 7.10 was stuck Do not recommend to upgrade to 7.10
User avatar
shypike
Administrator
Administrator
Posts: 19774
Joined: January 18th, 2008, 12:49 pm

Re: Stuck on Verifying

Post by shypike »

I asked for a sample NZB file that shows this behaviour.
Unless there's something wrong with your system, it's very unlikely that this happens with all NZB files.
That's why I need samples.
tripkip
Newbie
Newbie
Posts: 16
Joined: November 8th, 2011, 4:55 am

Re: Stuck on Verifying

Post by tripkip »

User avatar
shypike
Administrator
Administrator
Posts: 19774
Joined: January 18th, 2008, 12:49 pm

Re: Stuck on Verifying

Post by shypike »

tripkip wrote:Here is an example: http://www.sendspace.com/file/we6cgq
Which OS are you using? Which Usenet provider?
This one doesn't even need repairing when I download it.
shedrock
Newbie
Newbie
Posts: 25
Joined: July 30th, 2013, 4:06 pm

Re: Stuck on Verifying

Post by shedrock »

I am having this issue for the first time with SABnzbd Version: 0.7.16. I downloaded a 49 gb file and it has just been going for the past 2 hours. I am using win7 and my usenet provider is usenetserver.com if that helps.

Shedrock
User avatar
shypike
Administrator
Administrator
Posts: 19774
Joined: January 18th, 2008, 12:49 pm

Re: Stuck on Verifying

Post by shypike »

Substantial repairs on huge downloads can take an enormous amount of time.
Does the system appear to be busy with disk access and CPU load?
Post Reply