Download stuck at 100%

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cable_guy
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Joined: November 3rd, 2011, 2:25 pm

Download stuck at 100%

Post by cable_guy »

Hi all,

recently downloads which are being passed from Couchpotato to SAB are sticking at 100%, with no errors in the logs, and leaving just a small _ADMIN_ folder in the incomplete folder. Downloads are fine from SickBeard.

I don't know where to start troubleshooting, can anyone advise please? O0
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shypike
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Re: Download stuck at 100%

Post by shypike »

Is anything actually downloaded?
Maybe you should enable "Abort jobs that cannot be completed" in Config->Switches.
cable_guy
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Re: Download stuck at 100%

Post by cable_guy »

Sab says so yes, when I hover over the first item it says Downloading, but when I hover over the second item it says "waiting".

There's a folder with parts of downloads in it in the destination with ".nzb.gz" file and a SABNZBD_Attrib file and a SABnzbd_nzo_vvR9WJ file.

Looking at the logs it looks to have downloaded the articles yes.
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shypike
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Re: Download stuck at 100%

Post by shypike »

No error messages in the log?
cable_guy
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Re: Download stuck at 100%

Post by cable_guy »

nope! I scoured it
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shypike
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Re: Download stuck at 100%

Post by shypike »

What happens if you set the job's "priority" to "stop"?
cable_guy
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Re: Download stuck at 100%

Post by cable_guy »

It appears to refuse to allow me to set the status to "stop", the dropdownbox immediately reverts back to Normal and nothing appears to have changed. It's happened again on a Couchpotato one today
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shypike
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Re: Download stuck at 100%

Post by shypike »

Click on the job in the queue.
You should see a list of files. If none are visible then there's some error in SABnzbd.
Try setting priority to "Stop" there and click "Save".
cable_guy
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Re: Download stuck at 100%

Post by cable_guy »

I clicked the download and there were no files. Are you sure there'd be files even if it's at 935MB of 935MB?

I can't change the priority to stop on that screen, there is only Default, High, Normal and Low.
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shypike
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Re: Download stuck at 100%

Post by shypike »

Very weird.
If it's the only job left, I suggest you do a "Queue Repair" from the Status page.
tucansam
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Re: Download stuck at 100%

Post by tucansam »

Same problem.

Had one hang up early in the week at 100%, sat there for a few days and corrected itself.

Now I have seven or eight, all at 100%. If I click on the item, it shows no files listed. SAB had no errors.
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shypike
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Re: Download stuck at 100%

Post by shypike »

Must be a bug then.
You can finish the jobs by changing the priority to "Stop".
colinize
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Re: Download stuck at 100%

Post by colinize »

Same issue here... no files, 100% downloaded. Tried queue repair. Can't change to stop because it doesn't stick.
tucansam
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Re: Download stuck at 100%

Post by tucansam »

colinize wrote:Same issue here... no files, 100% downloaded. Tried queue repair. Can't change to stop because it doesn't stick.

Yep. Exactly the same here. Click "stop" in the drop down, SAB thinks for a moment, then goes back to whatever setting the file had previously (doesn't stay at stop)

Really annoying.
nameBrandon
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Re: Download stuck at 100%

Post by nameBrandon »

Anyone ever figure this out? I've got a number of them stuck, they seem to be piling up and then every now and them at seeming random intervals, one will finish.

Not able to change the value to 'stop' either, the GUI just resets the value back to what it was.
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