SABnzbd Forums

Thanks bento,

I noticed it seems to work perfect on the 2nd or 3rd search tries, just has lots of error when initially searching for a title. I updated all my Bond movies yesterday because i saw all the HD releases through the web portal, a few of them grabbed random titles but when i cleared those from SAB it grabbed the correct release on the 2nd try. There's also a little issue with it grabbing lower quality even when high quality is available (720 instead of 1080) but again it seems to find it after a while (x-men first class just snatched in 1080p after 720p dl'd)

The server needs a reboot. This will be done somewhere within the next 30 minutes and should take no more than 10 minutes of downtime.

The server was rebooted. The new MySQL settings have been loaded and tested. MySQL INSERT speeds have improved by 300%.

Nice whatever that means for us

Hey Bento,

not sure if this is already in development but would it be hard to add a flag system for encrypted rars/malware/incorrectly named releases? Kinda similar to the system nzbmatrix had in place just to keep the releases from getting all cluttered. For example the Taken 2 release is an invalid file and is unable to unpack (both automatically and manually with different archive programs) it would be nice to flag this release so other wouldnt download manually or automatically (like i seem to keep doing). not really a neccessity as the valid HD content greatly outweighs the few rotten apples.

Need to look into that. Would require some extensive coding probably.

Bento -

Sent you an e-mail through the website requesting a refund - I'm not going to be using the service. Could you respond?

Thanks!

Is about the same as returning a product (after being used?) to the shop, claiming a refund as you don't have use for it any longer?

Come on, get real...Bento, keep up the good work... Thx again.

tattoo99 wrote:Bento -

Sent you an e-mail through the website requesting a refund - I'm not going to be using the service. Could you respond?

Thanks!

Actually, I did the same thing this morning. We emailed back and forth a couple of times in the previous days because the site wasn't updating and he was missing *so* many 720p TV episodes. He asked me to send him examples off of Binsearch, which everyone knows is a complete messed up site and only good for emergencies. So, I was polite and explained that I had pulled a stack of NZB's that should've been listed in his TV/HD area, but were not, straight from raw Usenet myself and I attached them to the email. I asked if he had a newsreader program that he could verify missing files with and I haven't heard back since.

Look - it's fine. It looks like he is having fun playing around with http://www.newznab.com/ nzb indexer and all the many settings, but I was just looking for a more frequently updated NZB site and it's just not up to par right now. I'm not slamming the guy. I'm glad he's having fun and I hope he succeeds! I just haven't really used (20 grabs since Dec 24th) and don't need to use his site any more.

Matter of fact, I spent the other day setting up my own personal newznab plus site that I run locally on my machine using the alt.binaries.* groups that I normally trolled manually, once Newzbin2 and NZBMatrix went down. It's integrated with my Sabnzbd and Sickbeard and works like a charm.

So, yeah. It's perfectly fine for us to ask for a refund of a service that we're either not satisfied with or are not going to use any more.

nitwit wrote:Is about the same as returning a product (after being used?) to the shop, claiming a refund as you don't have use for it any longer?

Come on, get real...Bento, keep up the good work... Thx again.

But it's a service, not a product. It's not like he has to try and re-sell it to someone else or get credit back from a manufacturer or he'll lose money. There's a difference. Plus, if tattoo only used it sparingly, like I did, and doesn't plan on using it any more, he can at least ask for a refund. Maybe Bento will be nice and do that for us.

You donated you did not buy or rent anything you are kickstarting something nothing more or less. Instead of leaving you should try to help him make the site better. Jezz its up for a month.

Refunds are a slippery slope. One of the reasons why I don't recommend anyone donate or even if I ran a newznab provider wouldn't allow users to donate until a certain amount of time has elapsed where I have worked the kinks out and showed the service to be stable. Then again, I come from the old school where you started a website using your own capital because it's something that you wanted to do and share with others. Things have changed a lot since those days, but that is where I stand. I realize sites cost money to host and it's a lot of work put into something you offer to others, but since NZBMatrix closed I've seen some absolutely ridiculous newznab sites that wont even let you in to see the sites goods without donating. Others still wont let you in without donating to get a invitation from the admin, and even further others severely limiting accounts while push, push, pushing donations hardly being open but for a week or month. Sorry, but is it odd to think how absurd this is? People worry about longevity, what they are really going to be getting, who the owners are, and whether or not they are going to get scammed one day the site just disappearing pulling a dick move like other torrent/nzb sites have done. Yes, NZBMatrix is one of those whether you like to admit it or not.

I'm fortunate to have stuck with NZBs(dot)org since the beginning when NZB's were new and sites were few back when Slyck.com was a great resource. It's one of the only sites left standing and despite everything the admin has never asked for or allowed donations. What I'm saying is that site has built followers and loyalty over time without expecting the burden to be eased because I'm sure he was passionate about what he was doing regardless. Again, not knocking anyone in-particular, but generally speaking NZBMatrix's departure has showed one of two things. One, how low people will go in the words of politicians, "never let a good crisis go to waste". On the other hand it has showed tremendous dedication of many people to pick up the torch and drive-on.

As far as getting refunds back here's something I will say. It's called a "donation" for a reason. PayPal and others are dicks and this service you are "donating" to is tricky because it isn't legit and is an easy way to get shut down *cough* hence bit coins? *cough*. If you don't understand that then I'm sorry, but you blindly payed for something without knowing what you are getting. *See Above* I don't know how NZBMatrix worked in this regard, but I imagine it can be a real hassle.

I hear ya Bison, and I agree with a lot of what you said. And you're right, I was stupid to donate to some guy who's only had his site up for a month, but after a week of re-checking his site for updates, there was hardly anything on it. I figure since I have my own private site now (only for me), and I won't be needing his, I might get some kind of refund since I won't be using it and he wasn't updating it.

roads wrote:You donated you did not buy or rent anything you are kickstarting something nothing more or less. Instead of leaving you should try to help him make the site better. Jezz its up for a month.

I *did* try to help him. As I said, we were going back and forth in emails about him missing content he said he would be indexing. Hell, I even sent him about a dozen NZB's through email so he could see what I was talking about and I haven't heard anything since...not even a thank you for the heads up.

At least I'm not being a d**k and posting some nzb sites that I've since found and are free and updated very regularly trying to kill his business
http://www.lmgtfy.com/?q=newznab+all+rights+reserved

If he wants to be nice and refund my money, then I would appreciate it.
If not, well.....fool me once....

Maybe by this happening he'll do a better job for the rest of you guys that hang around. (shrug)
Or maybe in a few days you'll finally see that movie that all the other sites indexed a week ago.

Good luck.

And Bento, at least let us know if you're planning on refunding us or not. Don't just ignore us.

Just wants to express that I am perfectly happy with the site and I think Bento is doing a great job. Also on this forum his backup and support is excellent. Please continue by keeping up the good work. You cannot make everybody happy!!

nitwit wrote:Is about the same as returning a product (after being used?) to the shop, claiming a refund as you don't have use for it any longer?

Hmmmm...and what's wrong with that? You can return stuff - simple as that. That's true with hard goods - it should be even more true with online services (and often is). I'm happy to accept some sort of pro-rated refund. What is NOT okay is not responding AT ALL.

roads wrote:You donated you did not buy or rent anything you are kickstarting something nothing more or less. Instead of leaving you should try to help him make the site better. Jezz its up for a month.

I found another solution that IS working for me, so it's absurd that I should be locked in. Like zerosquared, I'll admit it wasn't very wise for me to donate before I was sure it would work for me, and there wasn't a more mature offering that would meet my needs. But if Bento wants to be responsible to his community of users, he should at least respond.