Slow speeds - new user

[steve7677]

Hi everyone, I'm new to usenet and i understand my slow speed problem could have nothing to do with sab but i though i would start here. I have signed up as a premium member for Astraweb news servers, and have a VIP account with NZB Matrix, both are fully activated. My DL speed with Sab is sitting just above 200 KB/s. I have an unlimited plan with DODO (Australian provider) on adsl2+, they insist they do not shape downloads and i can obtain 800 KB/s with torrent DL's. Astraweb troubleshooting has given me a few ideas to swich around the servers and/or ports so i will try these. There are so many things to tinker with i thought i would grab some direction as well.

I access sab through locahost9090
When i go into SABnzbd >General >Web Server
SABnzbd Host is set to 0.0.0.0
SABnzbd Port 8080

Under HTTPS Support
I have checked Enable HTTPS
HTTPS Port 9090

Version: 0.7.0
OS: Win 7 Home Premium x64
Install-type: Windows Installer
Skin (if applicable): Plush - Gold
Firewall Software: win 7 firewall - Activated
Are you using IPV6? Not sure think i may be IPconfig cmd brings up an ipv6 address, im in australia and using a gateway > router setup ??
Is the issue reproducible? Not sure in which context this applies, I have tried with 2 NZB file downloads now.

Thoughts?

[shypike]

The quickest test is to try with a basic Usenet program like Grabit.
If that gives the same speed, the cause is not in SABnzbd.
If it's better, maybe some SABnzbd tuning is possible.

[steve7677]

Ahh of course i'll try another and report back cheers

[steve7677]

Hi again, no its not Sab grabit is experiencing 230 KB/s DL speeds aswell any suggestions ?

edit:
when i run them at the same time i get a combined average Dl speed of the same...

[shypike]

You could try SSL in Config->Servers.
You probably need to use port 563 when using SSL.
Is the Usenet server close by or is it in the US?
How many connections are you using?

BTW: HTTPS won't help, that's just for SABnzbd's internal web server.

[sander]

Go to http://speedtest.net/ and click on BEGIN TEST ... what does that report?

Trick question: Do you know the difference between Mbps and MBps ... ?

Are you using wireless or wired from your computer to your modem/router?

[steve7677]

@shypike - I have tried SSL with 563, Astraweb servers are in either EU or US i have tried both
I have slowly dropped my connection from 50 down to 25, testing my DL speed as i go. That seemed to increase the DL speed from about 220 KB/s to about 240 KB/s average.

@sander
speedtest results: ping - 41ms, DL - 1.99Mbps, UL - 0.57Mbps
Mbps (Megabit per second) MBps (Megabyte per second)
Wired interenet comes out of the wall through an ADSL2+ (gateway) modem and then into an AirPort Extreme Base Station router which then splits it to my PC and HTPC

edit: perhaps i can try a different server that way eliminating astraweb as the problem, i'll give that a go

[shypike]

25 connections is still overkill and a lot of overhead.
Try going back to 16.
Although of course your dealing with long distances.
There are no providers in Australia?

[sander]

OK, let's combine your quotes:

My DL speed with Sab is sitting just above 200 KB/s.

and:

speedtest results: ping - 41ms, DL - 1.99Mbps, UL - 0.57Mbps
Mbps (Megabit per second) MBps (Megabyte per second)

So: SABnzbd reports 200 KB/s = 2000 Kbps (multiplying by 10, because 8 bits plus 1-2 bits overhead) = 2 Mbps, which is the speed reported by speedtest

So you get the maximum peed with SABnzbd. And 2 Mbps could very well be the ADSL plan you buy from your ISP. If you want more speed, buy more speed from your ISP.

BTW 1: More people are confused by this. See http://wiki.sabnzbd.org/faq#toc29

BTW 2: I think your quote

i can obtain 800 KB/s with torrent DL's

should be kb/s, not kB/s. Torrent programs often report in bits, not bytes.

HTH

[steve7677]

Ahh you finished the puzzle sandler cheers, I changed my ISP 3 days ago and they were supposed to set me up on adsl2 but it looks like im on adsl1... awesome! i love call center hold music

thanks for the help guys

[DeanCorp]

Nice to hear your issue is solved

Mine is similar although I have an awesome connection and there is no problems downloading with Unison (I get 8-9MB/s) but with SABnzbd lately (0.7.0+) I have been getting extremely slow speeds and it has to be SAB. Astrawebs is definitely fine since Unison is working properly.

Here is a screenshot from speedtest.net to show my connection is fine:

Any help would be much appreciated. I am wondering if I need to file a bug report?

EDIT: After posting this I went and restored back to 0.6 and I am downloading at 8.25MB/s therefore there is an issue with these latest builds. For people coming across this post, STAY AWAY until they fix.

[shypike]

EDIT: After posting this I went and restored back to 0.6 and I am downloading at 8.25MB/s therefore there is an issue with these latest builds. For
people coming across this post, STAY AWAY until they fix.

"Until they fix", easier said than done.
It's just guessing when It happens only on your system and there's no more info than just this statement.

[DeanCorp]

EDIT: After posting this I went and restored back to 0.6 and I am downloading at 8.25MB/s therefore there is an issue with these latest builds. For
people coming across this post, STAY AWAY until they fix.

"Until they fix", easier said than done.
It's just guessing when It happens only on your system and there's no more info than just this statement.

Fair enough. I just thought it has to be that if one minute I am downloading a file at under 1MB/a using 0.7.2 and then downgrade to 0.6 and resume downloads and see 7+MB/s

[shypike]

Is this with the same NZB?
SABnzbd does have the confusing habit of showing a slow speed when it
hits a job that has most of the articles missing.

[DeanCorp]

Is this with the same NZB?
SABnzbd does have the confusing habit of showing a slow speed when it
hits a job that has most of the articles missing.

Yes exact same NZB. I literally saw 720KB/s, pressed paused. Downgraded to 0.6, resume 8.5MB/s.