SABnzbd Forums

Ever since I have updated to 10.8 SABnzbd has crashed after 24-48 hours of running. Even with just 1-2 downloads over that time. It does not crash while in the process of downloading or processing.

Version: 0.7.3
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8a371686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a370c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff89feaf23 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff89ff0606 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff89fefdd2 CFRunLoopRunSpecific + 290
5 com.apple.HIToolbox 0x00007fff9028c774 RunCurrentEventLoopInMode + 209
6 com.apple.HIToolbox 0x00007fff9028c512 ReceiveNextEventCommon + 356
7 com.apple.HIToolbox 0x00007fff9028c3a3 BlockUntilNextEventMatchingListInMode + 62
8 com.apple.AppKit 0x00007fff89206fa3 _DPSNextEvent + 685
9 com.apple.AppKit 0x00007fff89206862 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
10 com.apple.AppKit 0x00007fff891fdc03 -[NSApplication run] + 517
11 com.apple.AppKit 0x00007fff891a2656 NSApplicationMain + 869
12 _AppKit.so 0x000000010506020f 0x10505f000 + 4623
13 org.python.python 0x0000000102ae8d77 PyEval_EvalFrameEx + 13861
14 org.python.python 0x0000000102aebcd8 PyEval_EvalCodeEx + 1996
15 org.python.python 0x0000000102aebe6c PyEval_EvalCode + 341
16 org.python.python 0x0000000102ae8e0a PyEval_EvalFrameEx + 14008
17 org.python.python 0x0000000102aebcd8 PyEval_EvalCodeEx + 1996
18 org.python.python 0x0000000102aebd4d PyEval_EvalCode + 54
19 org.python.python 0x0000000102b0308f Py_CompileString + 62
20 org.python.python 0x0000000102b0314f PyRun_FileExFlags + 157
21 org.python.python 0x0000000102ae11f6 _PyBuiltin_Init + 4630
22 org.python.python 0x0000000102ae8d77 PyEval_EvalFrameEx + 13861
23 org.python.python 0x0000000102aebcd8 PyEval_EvalCodeEx + 1996
24 org.python.python 0x0000000102aebe6c PyEval_EvalCode + 341
25 org.python.python 0x0000000102ae8e0a PyEval_EvalFrameEx + 14008
26 org.python.python 0x0000000102aebcd8 PyEval_EvalCodeEx + 1996
27 org.python.python 0x0000000102aebd4d PyEval_EvalCode + 54
28 org.python.python 0x0000000102b0308f Py_CompileString + 62
29 org.python.python 0x0000000102b0314f PyRun_FileExFlags + 157
30 org.python.python 0x0000000102b042a2 PyRun_SimpleFileExFlags + 392
31 org.sabnzbd.team 0x000000010286fb10 0x10286d000 + 11024
32 org.sabnzbd.team 0x000000010286df21 main + 1401
33 org.sabnzbd.team 0x000000010286d9a0 start + 52

No idea, but I'd say: blame Apple.
We haven't done extensive testing on Mountain Lion yet.
One crude work-around could be to schedule a restart every 12 hours or so, in SABnzbd's own scheduler.
Also, you could disable the OSX top menu entry.
Set 'osx_menu' off in Config->Special and restart.

Hi,

I'm also having the exact same problem, crash when doing nothing with mountain lion on a mac mini.
I tried your suggestion (osx_menu) but without success

Any other ideas?

Thanks

We're investigating this.
It seems that Lion Python might not be fully compatible with Mountain Lion.
What we do know for sure is that running a SABnzbd version built on Mountain Lion will not run on Lion.
Thank you Apple, for not understanding the concept of compatibility.
Can I invite you as a guinea pig when we have a dedicated MountainLion version for testing?

Thanks for you answer.

And yes, no problem to test anything, with pleasure :-)

Hi,

I updated to 0.7.4beta2, and I had two crashes during the night.

Here is one log : https://dl.dropbox.com/u/8454875/SABnzbd.crash

Regards

Can you try the other two variants?
They aren't completely functional, but they may give more info about stability.
The Lion version will miss standby-prevention and Notification Center support.
The SL version will also miss the menu icon and will report a crash on exit.
Very few stability problems have been reported by other people and I
have never been able to get a crash with any of the builds on ML,
so possibly there's something "special" with your system.
What kind of hardware do you have exactly?
BTW: I have read quite a few complaints about 10.8.1, but I haven't had any of those problems either.

Yes, I will try the two other ones.

For info, I have 10.8.1 running on a late 2011 Mac Mini, and there is also other Python processes on the same mac : CouchPotato and Headphones.
I also have Plex Media Server, iTeleport running all the time.
OSX Server is installed and running.

I try the two other ones and I get back to you.

(In the meantine, I have script that checks every minute if Sabnzbd is running, and if not, starting it again)

So I tried both, and both are also crashing the same way.

Crash report Lion : https://dl.dropbox.com/u/8454875/SABnzb ... ulon.crash
Crash report Snow Leopard : https://dl.dropbox.com/u/8454875/SABnzb ... ulon.crash

Also I noticed that since yesterday that I upgraded to the new beta, whatever version (ML, L & SL) is always running around 90-120% of processor use, even when the queue is empty.

I cannot even reproduce the high CPU load in rest.
When I have one browser window with a 1-sec refresh rate, the CPU usage is 4%.
(Hardware: miniMac of mid-2010).
What happens if you set logging to debug and look at the debug file a minute later (while in rest).
Is anything logged?
If you close down all browser windows and any utility interfacing with SABnzbd, does it quiet down (CPU)?
Do you have a "security suite" installed (other than just the built-in firewall)?

fafoulon wrote: (In the meantine, I have script that checks every minute if Sabnzbd is running, and if not, starting it again)

Hi,

I got the same issue than you (Mountain Lion on Mac Mini 2011 + Sabnzbd+ 0.7.3)

Could you share this script who check and launch Sabnzbd please ?

jackie_shan wrote: I got the same issue than you (Mountain Lion on Mac Mini 2011 + Sabnzbd+ 0.7.3)

This issue was solved in 0.7.5, but please upgrade to 0.7.6Beta2.

I got the same issue (Mountain Lion on Mac Mini 208 + Sabnzbd+ 0.7.6)
Any ideas?

Krustyx wrote:I got the same issue (Mountain Lion on Mac Mini 208 + Sabnzbd+ 0.7.6)
Any ideas?

None, except remarking that people too quickly say "same problem".
Please describe the scenario(s) that lead to the issue on your system.

I installed 0.7.6 on my Mac Mini 2008 with Lion (not Mountain Lion, sorry for that).
I don't know how long SABnzbd stays in idle-mode, but after 10-20h after the last download SABnzbd ist shut down.
I have migrated my programms from snow leo to Lion. After migration I installed the lion version of SABnzbd. Can this be the problem?

Where can I find the log files of SABnzbd?