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Stuck on Verifying

Posted: November 22nd, 2012, 11:26 am
by xman123321
Hey,

I've got two downloads that are stuck in the History section - It won't let me delete them...

Image

Any ideas how to delete them?

Thanks

Re: Stuck on Verifying

Posted: November 22nd, 2012, 11:42 am
by shypike
Which OS and which SABnzbd version?

Re: Stuck on Verifying

Posted: November 22nd, 2012, 12:08 pm
by xman123321
Oops sorry! Forgot to put that in :P

It's running on a Netgear ReadyNAS Ultra, SAB version 0.6.15. Excuse my newbie-ness, but I don't know what OS the NAS runs - I got SAB running using a ReadyNASXtras.com package.

Re: Stuck on Verifying

Posted: November 22nd, 2012, 2:12 pm
by shypike
First thing would be to upgrade to 0.7.6.
The only other thing to do is open an SSH connection to the NAS
and remove the stuck jobs from the "temporary download folder".

Re: Stuck on Verifying

Posted: November 22nd, 2012, 2:56 pm
by xman123321
I'm not sure how to update it to be honest :/ Is there a newbie-friendly guide? :P

I can get SSH access and delete the files in the incomplete folder - Is that what you mean?

Re: Stuck on Verifying

Posted: November 22nd, 2012, 3:24 pm
by shypike
xman123321 wrote: I can get SSH access and delete the files in the incomplete folder - Is that what you mean?
Yes, but only the sub folders that represent the stuck downloads.
After that restart SABnzbd (or just reboot the NAS).

Re: Stuck on Verifying

Posted: November 23rd, 2012, 5:47 pm
by xman123321
Excellent :) That did it :)

Thanks a lot for your help! I think tomorrow I'm going to delete my install and try installing the latest version myself - It'll be better than using the ReadyNASXtras package because I'll be able to keep all my apps up to date :)