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Sabnzbd won't send emails.
Posted: January 14th, 2013, 1:26 pm
by xreyuk
Hey guys,
I have setup Sabnzbd with my email information, but it is not sending the emails.
Anyone know why?
Re: Sabnzbd won't send emails.
Posted: January 14th, 2013, 1:28 pm
by shypike
Did you use the "test email" button?
Re: Sabnzbd won't send emails.
Posted: January 14th, 2013, 2:45 pm
by xreyuk
Hi,
yes, I did.
The only thing I didn't do was give it a template. Do I need to do that?
After I save the settings and leave notifications page, if I come back to it, some information is missing, like username/password and the 'send email from'. Is this supposed to happen>
Re: Sabnzbd won't send emails.
Posted: January 14th, 2013, 3:16 pm
by shypike
No, it's supposed to be saved.
Which Web browser?
Re: Sabnzbd won't send emails.
Posted: January 14th, 2013, 4:34 pm
by xreyuk
Firefox, latest build. It also does the same in Safari.
It's also not saving the tickboxes, like when I tick the 'Send RSS notifications' box.
Re: Sabnzbd won't send emails.
Posted: January 14th, 2013, 4:53 pm
by shypike
Do the other config pages work?
Re: Sabnzbd won't send emails.
Posted: January 14th, 2013, 5:00 pm
by xreyuk
Yeah, just checked and all of the other pages seem fine, it's just this page.
Re: Sabnzbd won't send emails.
Posted: January 14th, 2013, 5:29 pm
by shypike
Do you have some password manager interfering?
Re: Sabnzbd won't send emails.
Posted: January 14th, 2013, 5:32 pm
by xreyuk
shypike wrote:Do you have some password manager interfering?
Er, no I don't run any. If I put them in and click save, they stay in the boxes, however if I navigate away from the notifications page, and come back. They've vanished again. Only the top 2 boxes of the email section remain filled.
Re: Sabnzbd won't send emails.
Posted: January 14th, 2013, 5:34 pm
by shypike
Operating system SABnzbd runs on?
Operating system browser runs on?
Did you try to clean the browser's cache?
Re: Sabnzbd won't send emails.
Posted: January 14th, 2013, 6:03 pm
by xreyuk
Sab is running on Debian, the browser is running on OS X.
I'll try clearing the browsers cache now.
Re: Sabnzbd won't send emails.
Posted: January 16th, 2013, 12:03 pm
by xreyuk
Hi,
Just letting you know I am still having this issue, even after a restart.
Re: Sabnzbd won't send emails.
Posted: January 16th, 2013, 4:23 pm
by shypike
The honest answer: I have no idea.
The easiest recourse for me is to blame it on a poor porting job of the browser.
But then again, I cannot reproduce it on my own Mac: Safari, Firefox and Chrome are all OK.
I also have no real reason to suspect Debian.
What happens if you edit the sabnzbd.ini file directly (while SABnzbd is not running)?
Re: Sabnzbd won't send emails.
Posted: January 17th, 2013, 4:39 pm
by xreyuk
I can try that, can you confirm which fields I need to enter my email username and password in?
*Edit*
I found the username field and if I add the information to the .ini file, it works fine
Now I just need to find out where the other fields are to add information, such as passwords!
Re: Sabnzbd won't send emails.
Posted: January 17th, 2013, 5:05 pm
by shypike
Code: Select all
email_server =
email_to =
email_from =
email_account =
email_pwd =
email_endjob = 1
email_full = 1
email_rss = 0
Self explanatory, I'd say.