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Web portal repeatedly asks for authenticati on Chrome

Posted: January 31st, 2013, 5:55 am
by m0t0k0
Version: 0.7.3
OS: Windows Home Server 2011
Install-type: Windows Installerpackage)
Skin (if applicable): Default
Firewall Software: Windows fierwall
Are you using IPV6? No
Is the issue reproducible? Yes

Here are the details of the problem

when I log into it with Chrome it asks me for a the username/password about 5 times (even though I selected to save the password).
And on each refresh, every few seconds, it asks me for the password again and again...

I have tried logging in with IE which worked fine

I have tried running SAB as admin as detailed here http://forums.sabnzbd.org/viewtopic.php?t=9605 but this did not solve the problem

Cookies are enabled

I'm trying to access the site via
http://************.homeserver.com:8081
and
http://server:8081

Thanks for your help :)

Re: Web portal repeatedly asks for authenticati on Chrome

Posted: January 31st, 2013, 2:46 pm
by shypike
You should add /sabnzbd to each URL.
So: http://server:8081/sabnzbd

Re: Web portal repeatedly asks for authenticati on Chrome

Posted: January 31st, 2013, 5:01 pm
by m0t0k0
Works like a charm, Must have changed the url some how as it was fine for ages.

Thanks very much :)

Re: Web portal repeatedly asks for authenticati on Chrome

Posted: February 2nd, 2013, 5:22 pm
by nemecky
same thing for me, anytime I do anything I get the authentication dialog box! ...probably every 2 seconds

what do you mean by add it to the URL?

Re: Web portal repeatedly asks for authenticati on Chrome

Posted: February 2nd, 2013, 6:19 pm
by shypike
You should not use a URL without the /sabnzbd part.

Re: Web portal repeatedly asks for authenticati on Chrome

Posted: February 4th, 2013, 12:42 pm
by 88fingerslukee
Adding /sabnzbd to the URL is not working for me. I still get the same U/P prompts. Besides, it's such an untidy solution even if it did work. I much prefer having to type in sab.domain.com rather than sab.domain.com/sabnzbd like I used to be able to do without all the crazy U/P prompts.

Re: Web portal repeatedly asks for authenticati on Chrome

Posted: February 4th, 2013, 1:10 pm
by shypike
I have no explanation for the repeated logins,, maybe it's the browser, plugin?
Did you disable cookies?
The /sabnzbd part is required. Without it may unintentionally work, but it's not supported.

Re: Web portal repeatedly asks for authenticati on Chrome

Posted: December 11th, 2013, 10:24 pm
by CyberCitizen
Image

Re: Web portal repeatedly asks for authenticati on Chrome

Posted: December 12th, 2013, 10:07 am
by shypike
I understand your frustration, but I cannot reproduce this behavior.
Assuming it's some bug in our skin code, it only seems to trigger under your unique Chrome configuration.
It does point to a Chrome issue, because Chrome is supposed to cache the login credentials during its session.

Re: Web portal repeatedly asks for authenticati on Chrome

Posted: December 12th, 2013, 7:13 pm
by CyberCitizen
I have found that logging in once, then when it prompts again, press cancel. Then reload the page & login once again resolves the issue. You can then navigate around without issue.
Note I am using Google Chrome Portable from portable apps. Not sure if the other user is using the same.

I normally use FireFox, but our work proxy is a bastard & is always prompting for auth account info (for the proxy that is). Even with NTML passthough enabled, so I have to use Chrome at work.

Re: Web portal repeatedly asks for authenticati on Chrome

Posted: December 15th, 2013, 10:10 am
by GoodGuyGreg
CyberCitizen wrote:I have found that logging in once, then when it prompts again, press cancel. Then reload the page & login once again resolves the issue. You can then navigate around without issue.
Note I am using Google Chrome Portable from portable apps. Not sure if the other user is using the same.

I normally use FireFox, but our work proxy is a bastard & is always prompting for auth account info (for the proxy that is). Even with NTML passthough enabled, so I have to use Chrome at work.
I got the exact same problem using chrome and after reading your post i figured it out. With me it stops the popup if i use this URL "http://n4200pro:8085", and if i go back to "http://n4200pro:8085/sabnzbd/" it begins once more. Hope it's also the fix for you and the maker know how to fix it then.

Sorry for necroposting.

Re: Web portal repeatedly asks for authenticati on Chrome

Posted: December 24th, 2013, 3:35 pm
by hughbear
I've never had a problem with Chrome, but SABconnect++ had been giving the same problem until I read this thread. I checked and sure enough the url was http://blah.blah.com:****/sabnzbd/ When I removed the last / (i.e. http://blah.blah.com:****/sabnzbd ) everything worked properly again.

Just checked and my Chrome bookmark never had the trailing / which is maybe why it always works for me.

Thanks Shypike!

Re: Web portal repeatedly asks for authenticati on Chrome

Posted: February 17th, 2015, 8:33 pm
by exchequer
hughbear wrote:I've never had a problem with Chrome, but SABconnect++ had been giving the same problem until I read this thread. I checked and sure enough the url was http://blah.blah.com:****/sabnzbd/ When I removed the last / (i.e. http://blah.blah.com:****/sabnzbd ) everything worked properly again.

Just checked and my Chrome bookmark never had the trailing / which is maybe why it always works for me.

Thanks Shypike!
This bug still exists and your suggestion completely fixed it.

I remember having this issue before on my previous Windows installation and visiting this topic to "fix" it. On my new clean install I am getting the same issue. I checked SabNZBD++ connect and indeed there was a trailing /!

So please SabNZBD put this in the bug list. The error is reproducible.

Re: Web portal repeatedly asks for authenticati on Chrome

Posted: February 18th, 2015, 5:59 am
by shypike
It's more likely a bug in Chrome or SABConnect++
I wouldn't know what to change in SABnzbd.

Re: Web portal repeatedly asks for authenticati on Chrome

Posted: February 25th, 2015, 12:47 pm
by FreudianSlippers
I actually think I may have figured this out.

If you right click on the icon in the Chrome toolbar for SABconnect++ and hit options, then add the /sabnzbd to the end of the URL there; enter your username and password; problem solved (for me at least).