Disappearing files / not created after download

[Flat]

hey,

after a bunch of succesfull dls i always get this in my history:

Stage Download
    [Time-Taken]: ***
    [Failed]: Download failed - Out of your server's retention?
    [Avg-Speed]: **

when i take a look in my dl folder: no files there, but the program created traffic etc.

further in the warnings it says:

2008-11-09 05:32:48,015 ERROR [assembler] Disk error on creating file D:\Downloads\sabtemp\*.r46
2008-11-09 05:53:07,000 ERROR [assembler] Disk error on creating file D:\Downloads\sabtemp\*.r47
2008-11-09 06:13:37,265 ERROR [assembler] Disk error on creating file D:\Downloads\sabtemp\*.r48
2008-11-09 06:35:10,983 ERROR [assembler] Disk error on creating file D:\Downloads\sabtemp\*.r49
2008-11-09 06:55:26,671 ERROR [assembler] Disk error on creating file D:\Downloads\sabtemp\*.r50

and so on with all files it seems to have download but deleted? 

that out of retention error must be wrong because i can download all files whichs errored in sab with a different newsreader from the  same source.

whats wrong there?

[shypike]

Looks like SABnzbd is not allowed to write in the d:\downloads\sabtemp folder.

Is this literally what the log says?
I think you censored them a little too much.
Send your log file and a failing NZB to [email protected]

[Flat]

it just says the filename where i put the *.

Looks like SABnzbd is not allowed to write in the d:\downloads\sabtemp folder.

i see no reason why it shouldnt.
or do i have to give it specific folder rights in windows? guess not...

mail send.

[shypike]

You are sure your disk is not full? It's a 6G download.
The "out-of-retention" warning is confusing here, SABnzbd is not to allowed
to write any file to d:\downloads\sabtemp\banjo.
The result is an empty folder, so the post-processor thinks nothing has been downloaded.
That's all I can conclude so far.

We prefer not to troubleshoot older releases, please upgrade to 0.4.5 first.
Although there must be something wrong with your system.

[Flat]

ok i´v updated to 0.4.5 and set new paths to all folders.
i will give it another try now .. hopefully with files in my folder 

[Flat]

works now 

still a bit wired problem...

[chessman]

Had the same problem last night with the latest version.

Had plenty of space on the drive and 4Gb of download just disappeared.

Same message for all files as Flat.

[Time-Taken]: ***
    [Failed]: Download failed - Out of your server's retention?
[Avg-Speed]: **

Setup
Dual 2 GHz PowerPC G5, Leopard 10.5.5, SABnzbd+ v0.4.5, Safari 3.1.2 (had Plush interface running)

Have since downloaded some of the files and all was fine. I am new to SABnzd+ so not sure if it was something I did?!

chessman

[shypike]

Always check the log file for suspicious messages when something unexpected happens.

Could be any of a number of problems.
- Bad NZB file (sometimes they just don't contain required data)
- Server didn't have the articles (yet)
- Disk full
- SABnzbd doesn't have access rights to folders

[chessman]

Thanks.

I am suspicious that it was something I did. I was doing a lot of fiddling that night with schedules etc.

chessman

[mvitos]

I had this problem as well today and I was puzzled. Till it hit me. The filenames and their paths together where to long! When I downloaded the files in a folder closer to the root it worked again.

Hope this helps!

Cheers

Edit: Oh and the same goes for the temporary folder. If [Path Temp] + [Filename] is too long it will fail...

[shypike]

Indeed, I forgot "pathname too long".
It isn't reported very well at this moment, we should do something about that.

[landski]

Indeed, I forgot "pathname too long".
It isn't reported very well at this moment, we should do something about that.

Has this issue been solved?

I am all of a sudden also experiencing the same. I´m running 0.5.0 Beta6.

[shypike]

We decided not to solve it for 0.5.0, we're too close to the final release.

It's a rather hairy subject, because every OS/filesystem has it own limits.
Most OS-es don't even report back the cause properly.

[donmacp]

Edit: Oh and the same goes for the temporary folder. If [Path Temp] + [Filename] is too long it will fail...

Thanks for this information mvitos. I had the problem too but this information has helped me solve the problem. Will 0.5.0 fix the problem?

[shypike]

Will 0.5.0 fix the problem?

Please read:

We decided not to solve it for 0.5.0, we're too close to the final release.