Downloads show missing articles then gets aborted

[Kohmei358]

Hi,

I am having trouble downloading files. Whenever I download a file either by manually uploading a NZB file or through couch potato, the download speed goes up to about 500kb/s then comes back down immediately, sort of creating a spike. Then the download percentages jumps to a coupe of percent before the progress bar turns orange then the missing article comes up and keeps increasing until the download eventually fails.

Here is my information:

OS: FreeNAS-9.10-STABLE-201606072003 (696eba7)
SAB Version: 1.0.2 [b7e2bd9]
Usenet Provider: Usenet Server
Search Provider: NZB.su

Thanks in advance!

Here is the log from one of the failed downloads:

[14:27:31] [INFO]::MAIN: Loading config from [/usr/local/share/nzbToMedia/autoProcessMedia.cfg]
[14:27:31] [INFO]::MAIN: Checking database structure...
[14:27:31] [INFO]::MAIN: Checking if git needs an update
[14:27:32] [INFO]::MAIN: No update needed
[14:27:32] [INFO]::MAIN: nzbToMedia Version:2d770510a284fadc6b44628626f5769789086dbb Branch:master (FreeBSD 10.3-RELEASE)
[14:27:32] [WARNING]::MAIN: Failed to locate ffmpeg. Transcoding disabled!
[14:27:32] [WARNING]::MAIN: Install ffmpeg with x264 support to enable this feature ...
[14:27:32] [WARNING]::MAIN: Failed to locate ffprobe. Video corruption detection disabled!
[14:27:32] [WARNING]::MAIN: Install ffmpeg with x264 support to enable this feature ...
[14:27:32] [INFO]::MAIN: #########################################################
[14:27:32] [INFO]::MAIN: ## ..::[nzbToMedia.pyc]::.. ##
[14:27:32] [INFO]::MAIN: #########################################################
[14:27:32] [INFO]::MAIN: Script triggered from SABnzbd
[14:27:32] [INFO]::MAIN: Auto-detected SECTION:CouchPotato
[14:27:32] [INFO]::MAIN: Extracting /mnt/media/downloads/sabnzbd/incomplete/The Hunger Games Catching Fire 2013 BluRay 720p Dts AC3 x264 R Knorloading-UNKNOWN.cp(tt1951264)/erifgnihctacsemagregnuheht720.part03.rar to /mnt/media/downloads/sabnzbd/incomplete/The Hunger Games Catching Fire 2013 BluRay 720p Dts AC3 x264 R Knorloading-UNKNOWN.cp(tt1951264)
[14:27:32] [ERROR]::MAIN: EXTRACTOR: Extraction failed for /mnt/media/downloads/sabnzbd/incomplete/The Hunger Games Catching Fire 2013 BluRay 720p Dts AC3 x264 R Knorloading-UNKNOWN.cp(tt1951264)/erifgnihctacsemagregnuheht720.part03.rar. Result was 10
[14:27:32] [INFO]::MAIN: Extracting /mnt/media/downloads/sabnzbd/incomplete/The Hunger Games Catching Fire 2013 BluRay 720p Dts AC3 x264 R Knorloading-UNKNOWN.cp(tt1951264)/erifgnihctacsemagregnuheht720.part04.rar to /mnt/media/downloads/sabnzbd/incomplete/The Hunger Games Catching Fire 2013 BluRay 720p Dts AC3 x264 R Knorloading-UNKNOWN.cp(tt1951264)
[14:27:32] [ERROR]::MAIN: EXTRACTOR: Extraction failed for /mnt/media/downloads/sabnzbd/incomplete/The Hunger Games Catching Fire 2013 BluRay 720p Dts AC3 x264 R Knorloading-UNKNOWN.cp(tt1951264)/erifgnihctacsemagregnuheht720.part04.rar. Result was 10
[14:27:32] [INFO]::MAIN: Extracting /mnt/media/downloads/sabnzbd/incomplete/The Hunger Games Catching Fire 2013 BluRay 720p Dts AC3 x264 R Knorloading-UNKNOWN.cp(tt1951264)/erifgnihctacsemagregnuheht720.part05.rar to /mnt/media/downloads/sabnzbd/incomplete/The Hunger Games Catching Fire 2013 BluRay 720p Dts AC3 x264 R Knorloading-UNKNOWN.cp(tt1951264)
[14:27:32] [ERROR]::MAIN: EXTRACTOR: Extraction failed for /mnt/media/downloads/sabnzbd/incomplete/The Hunger Games Catching Fire 2013 BluRay 720p Dts AC3 x264 R Knorloading-UNKNOWN.cp(tt1951264)/erifgnihctacsemagregnuheht720.part05.rar. Result was 10
[14:27:32] [INFO]::MAIN: Extracting /mnt/media/downloads/sabnzbd/incomplete/The Hunger Games Catching Fire 2013 BluRay 720p Dts AC3 x264 R Knorloading-UNKNOWN.cp(tt1951264)/erifgnihctacsemagregnuheht720.part02.rar to /mnt/media/downloads/sabnzbd/incomplete/The Hunger Games Catching Fire 2013 BluRay 720p Dts AC3 x264 R Knorloading-UNKNOWN.cp(tt1951264)
[14:27:32] [ERROR]::MAIN: EXTRACTOR: Extraction failed for /mnt/media/downloads/sabnzbd/incomplete/The Hunger Games Catching Fire 2013 BluRay 720p Dts AC3 x264 R Knorloading-UNKNOWN.cp(tt1951264)/erifgnihctacsemagregnuheht720.part02.rar. Result was 10
[14:27:32] [INFO]::MAIN: Extracting /mnt/media/downloads/sabnzbd/incomplete/The Hunger Games Catching Fire 2013 BluRay 720p Dts AC3 x264 R Knorloading-UNKNOWN.cp(tt1951264)/erifgnihctacsemagregnuheht720.part01.rar to /mnt/media/downloads/sabnzbd/incomplete/The Hunger Games Catching Fire 2013 BluRay 720p Dts AC3 x264 R Knorloading-UNKNOWN.cp(tt1951264)
[14:27:32] [ERROR]::MAIN: EXTRACTOR: Extraction failed for /mnt/media/downloads/sabnzbd/incomplete/The Hunger Games Catching Fire 2013 BluRay 720p Dts AC3 x264 R Knorloading-UNKNOWN.cp(tt1951264)/erifgnihctacsemagregnuheht720.part01.rar. Result was 10
[14:27:32] [INFO]::MAIN: Extracting /mnt/media/downloads/sabnzbd/incomplete/The Hunger Games Catching Fire 2013 BluRay 720p Dts AC3 x264 R Knorloading-UNKNOWN.cp(tt1951264)/erifgnihctacsemagregnuheht720.part06.rar to /mnt/media/downloads/sabnzbd/incomplete/The Hunger Games Catching Fire 2013 BluRay 720p Dts AC3 x264 R Knorloading-UNKNOWN.cp(tt1951264)
[14:27:32] [ERROR]::MAIN: EXTRACTOR: Extraction failed for /mnt/media/downloads/sabnzbd/incomplete/The Hunger Games Catching Fire 2013 BluRay 720p Dts AC3 x264 R Knorloading-UNKNOWN.cp(tt1951264)/erifgnihctacsemagregnuheht720.part06.rar. Result was 10
[14:27:32] [INFO]::MAIN: Extracting /mnt/media/downloads/sabnzbd/incomplete/The Hunger Games Catching Fire 2013 BluRay 720p Dts AC3 x264 R Knorloading-UNKNOWN.cp(tt1951264)/erifgnihctacsemagregnuheht720.part08.rar to /mnt/media/downloads/sabnzbd/incomplete/The Hunger Games Catching Fire 2013 BluRay 720p Dts AC3 x264 R Knorloading-UNKNOWN.cp(tt1951264)
[14:27:32] [ERROR]::MAIN: EXTRACTOR: Extraction failed for /mnt/media/downloads/sabnzbd/incomplete/The Hunger Games Catching Fire 2013 BluRay 720p Dts AC3 x264 R Knorloading-UNKNOWN.cp(tt1951264)/erifgnihctacsemagregnuheht720.part08.rar. Result was 10
[14:27:32] [INFO]::MAIN: Extracting /mnt/media/downloads/sabnzbd/incomplete/The Hunger Games Catching Fire 2013 BluRay 720p Dts AC3 x264 R Knorloading-UNKNOWN.cp(tt1951264)/erifgnihctacsemagregnuheht720.part09.rar to /mnt/media/downloads/sabnzbd/incomplete/The Hunger Games Catching Fire 2013 BluRay 720p Dts AC3 x264 R Knorloading-UNKNOWN.cp(tt1951264)
[14:27:32] [ERROR]::MAIN: EXTRACTOR: Extraction failed for /mnt/media/downloads/sabnzbd/incomplete/The Hunger Games Catching Fire 2013 BluRay 720p Dts AC3 x264 R Knorloading-UNKNOWN.cp(tt1951264)/erifgnihctacsemagregnuheht720.part09.rar. Result was 10
[14:27:32] [INFO]::MAIN: Extracting /mnt/media/downloads/sabnzbd/incomplete/The Hunger Games Catching Fire 2013 BluRay 720p Dts AC3 x264 R Knorloading-UNKNOWN.cp(tt1951264)/erifgnihctacsemagregnuheht720.part07.rar to /mnt/media/downloads/sabnzbd/incomplete/The Hunger Games Catching Fire 2013 BluRay 720p Dts AC3 x264 R Knorloading-UNKNOWN.cp(tt1951264)
[14:27:32] [ERROR]::MAIN: EXTRACTOR: Extraction failed for /mnt/media/downloads/sabnzbd/incomplete/The Hunger Games Catching Fire 2013 BluRay 720p Dts AC3 x264 R Knorloading-UNKNOWN.cp(tt1951264)/erifgnihctacsemagregnuheht720.part07.rar. Result was 10
[14:27:32] [INFO]::MAIN: Extracting /mnt/media/downloads/sabnzbd/incomplete/The Hunger Games Catching Fire 2013 BluRay 720p Dts AC3 x264 R Knorloading-UNKNOWN.cp(tt1951264)/__ADMIN__/The Hunger Games Catching Fire 2013 BluRay 720p Dts AC3 x264 R Knorloading-UNKNOWN.cp(tt1951264).nzb.gz to /mnt/media/downloads/sabnzbd/incomplete/The Hunger Games Catching Fire 2013 BluRay 720p Dts AC3 x264 R Knorloading-UNKNOWN.cp(tt1951264)/__ADMIN__
[14:27:32] [ERROR]::MAIN: EXTRACTOR: Extraction failed for /mnt/media/downloads/sabnzbd/incomplete/The Hunger Games Catching Fire 2013 BluRay 720p Dts AC3 x264 R Knorloading-UNKNOWN.cp(tt1951264)/__ADMIN__/The Hunger Games Catching Fire 2013 BluRay 720p Dts AC3 x264 R Knorloading-UNKNOWN.cp(tt1951264).nzb.gz. Result was 126
[14:27:32] [INFO]::MAIN: Calling CouchPotato:movie to post-process:The Hunger Games Catching Fire 2013 BluRay 720p Dts AC3 x264 R Knorloading-UNKNOWN.cp(tt1951264).nzb
[14:27:32] [INFO]::MAIN: Attemping imdbID lookup for The Hunger Games Catching Fire 2013 BluRay 720p Dts AC3 x264 R Knorloading-UNKNOWN.cp(tt1951264).nzb
[14:27:32] [INFO]::MAIN: Searching folder and file names for imdbID ...
[14:27:32] [INFO]::MAIN: Found imdbID [tt1951264]
[14:27:32] [ERROR]::MAIN: CouchPotato returned the following non-json data
[14:27:32] [ERROR]::MAIN:
[14:27:32] [ERROR]::MAIN: <!doctype html>
[14:27:32] [ERROR]::MAIN: <html class="">
[14:27:32] [ERROR]::MAIN: <head>
[14:27:32] [ERROR]::MAIN: <meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=no"/>
[14:27:32] [ERROR]::MAIN: <meta name="apple-mobile-web-app-capable" content="yes">
[14:27:32] [ERROR]::MAIN: <meta name="mobile-web-app-capable" content="yes">
[14:27:32] [ERROR]::MAIN: <meta http-equiv="X-UA-Compatible" content="IE=edge" />
[14:27:32] [ERROR]::MAIN: <meta name="robots" content="noindex, nofollow" />
[14:27:32] [ERROR]::MAIN:
[14:27:32] [ERROR]::MAIN: <link data-url="static/style/combined.min.css?1455120825" rel="stylesheet" href="/couchpotato/static/style/combined.min.css?1455120825" type="text/css">
[14:27:32] [ERROR]::MAIN:
[14:27:32] [ERROR]::MAIN: <script type="text/javascript" src="/couchpotato/static/scripts/combined.vendor.min.js?1455120825"></script>
[14:27:32] [ERROR]::MAIN: <script type="text/javascript" src="/couchpotato/static/scripts/combined.base.min.js?1455120825"></script>
[14:27:32] [ERROR]::MAIN: <link href="/couchpotato/static/images/favicon.ico" rel="icon" type="image/x-icon" />
[14:27:32] [ERROR]::MAIN: <link rel="apple-touch-icon" href="/couchpotato/static/images/homescreen.png" />
[14:27:32] [ERROR]::MAIN:
[14:27:32] [ERROR]::MAIN: <title>CouchPotato</title>
[14:27:32] [ERROR]::MAIN: </head>
[14:27:32] [ERROR]::MAIN: <body class="page login">
[14:27:32] [ERROR]::MAIN: <form action="" method="post">
[14:27:32] [ERROR]::MAIN: <h1>CouchPotato</h1>
[14:27:32] [ERROR]::MAIN: <div class="ctrlHolder"><input class="username" name="username" type="text" placeholder="Username" autocomplete="off" autocorrect="off" autocapitalize="off" spellcheck="false" /></div>
[14:27:32] [ERROR]::MAIN: <div class="ctrlHolder"><input class="password" name="password" type="password" placeholder="Password" autocomplete="off" autocorrect="off" autocapitalize="off" spellcheck="false" /></div>
[14:27:32] [ERROR]::MAIN: <div class="ctrlHolder">
[14:27:32] [ERROR]::MAIN: <label class="remember_me" title="for 30 days"><input id="remember_me" name="remember_me" type="checkbox" value="1" checked="checked" /> Remember me</label>
[14:27:32] [ERROR]::MAIN: <input class="button" name="submit" type="submit" value="Login" />
[14:27:32] [ERROR]::MAIN: </div>
[14:27:32] [ERROR]::MAIN: </form>
[14:27:32] [ERROR]::MAIN: </body>
[14:27:32] [ERROR]::MAIN: </html>
[14:27:32] [WARNING]::COUCHPOTATO: No media files found in directory /mnt/media/downloads/sabnzbd/incomplete/The Hunger Games Catching Fire 2013 BluRay 720p Dts AC3 x264 R Knorloading-UNKNOWN.cp(tt1951264). Processing this as a failed download
[14:27:32] [POSTPROCESS]::COUCHPOTATO: FAILED DOWNLOAD DETECTED FOR The Hunger Games Catching Fire 2013 BluRay 720p Dts AC3 x264 R Knorloading-UNKNOWN.cp(tt1951264).nzb
[14:27:32] [POSTPROCESS]::COUCHPOTATO: Deleting failed files and folder /mnt/media/downloads/sabnzbd/incomplete/The Hunger Games Catching Fire 2013 BluRay 720p Dts AC3 x264 R Knorloading-UNKNOWN.cp(tt1951264)
[14:27:32] [INFO]::MAIN: Deleting /mnt/media/downloads/sabnzbd/incomplete/The Hunger Games Catching Fire 2013 BluRay 720p Dts AC3 x264 R Knorloading-UNKNOWN.cp(tt1951264)
[14:27:32] [ERROR]::COUCHPOTATO: Could not find a downloaded movie in the database matching The Hunger Games Catching Fire 2013 BluRay 720p Dts AC3 x264 R Knorloading-UNKNOWN.cp(tt1951264).nzb, exiting!
[14:27:32] [ERROR]::MAIN: A problem was reported in the /usr/local/share/nzbToMedia/nzbToCouchPotato.py script.
CouchPotato: Failed to post-process - Failed download not found in CouchPotato!

[shypike]

The log is not from SABnzbd.
What you describe is typical for (largely) removed posts.

[Kohmei358]

Thank you for the quick response!

I have checked http://www.yougetsignal.com/tools/open-ports/ and many other open port checking website which all show that every port is closed. I have tried factory resetting my router but that doesn't seem to help. Since there are 2 ports where the internet line comes out of in my home (in different rooms), I have tried both of them.

Any Idea how to fix this?

[sander]

"Downloads show missing articles then gets aborted" does not have to do with open ports; you don't open ports from Internet to download.

[Kohmei358]

Sorry for the misleading title.

I have port-forwarded the ports that my usenet provider told me to and now all the downloads from Sickrage properly download. However none of the downloads from Couch Potato work. They just do the same thing I mentioned earlier where there is a spike in download speed and missing articles starts to increase.

[sander]

And what is your question?

[Kohmei358]

How do I get Couch Potato to properly download?

[sander]

How do I get Couch Potato to properly download?

I have no idea; I have never used Couch Potato.

This is the SABnzbd forum. I would ask questions about Couch Potato in a Couch Potato forum.

[Alrescha]

I would ask questions about Couch Potato in a Couch Potato forum.

If you had seen the Couch Potato forum, you would be more sympathetic

A.