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[1.1.0 RC3] Occassional Stuck Failed Download

Posted: August 27th, 2016, 9:11 pm
by mastyman
1.1.0 RC3 on Windows 10 Pro x64.

Occassionaly, but not often, there is a download sitting the queue, always with missing articles, then just sits there -stuck- until you manually delete it from the queue, it never seems to fail automatically by itself, i dont know why.

http://imgur.com/a/rLTQn

Other downloads added after the one that is stuck - will continue to download/complete, so it doesnt hold up the queue at all

i saved the logs for this download i can email them through if you are interested to have a look

Re: [1.1.0 RC3] Occassional Stuck Failed Download

Posted: August 28th, 2016, 12:13 am
by safihre
We are aware and this should be fixed in RC 4 which should be released very soon.
If it still happens in RC 4, please let us know again :)

Re: [1.1.0 RC3] Occassional Stuck Failed Download

Posted: August 28th, 2016, 12:52 am
by mastyman
sweet, will do.

Re: [1.1.0 RC3] Occassional Stuck Failed Download

Posted: August 31st, 2016, 5:12 pm
by mastyman
Hi

letting you know with new RC4, still having the same issue intermittently/rarely, stuck in the queue at 99% for last 60+ mins on the new 1.1.0RC4 [34c24ac] Win10x64Pro

http://imgur.com/a/cUyHQ

i have the logs if you want.

Re: [1.1.0 RC3] Occassional Stuck Failed Download

Posted: September 1st, 2016, 1:50 am
by safihre
This job was added after upgrading to RC4?
What happens if you pause/unpause the single job?

EDIT: Indeed, could you send me the logs? [email protected]
If you download the logs from the interface it will include an anonymized version of your settings, this will be useful for diagnosing.

Re: [1.1.0 RC3] Occassional Stuck Failed Download

Posted: September 1st, 2016, 2:00 am
by mastyman
the job was added (days) after RC4 was installed
when i pause and unpause it, does nothing, i emailed you a GIF showing

logs have been emailed,

there were other jobs added after this got stuck, they all downloaded fine, these are not in the log as i saved the log earlier today after i posted the thread