sabnzbd problem since setting a day

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Salinger
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Posts: 18
Joined: November 13th, 2014, 2:24 pm

sabnzbd problem since setting a day

Post by Salinger »

Hello

has since the days here is my problem ;

500 Internal Server Error

The server encountered an unexpected condition which prevented it from fulfilling the request.

Traceback (most recent call last):
File "/usr/share/sabnzbdplus/cherrypy/_cprequest.py", line 670, in respond
response.body = self.handler()
File "/usr/share/sabnzbdplus/cherrypy/lib/encoding.py", line 217, in __call__
File "/usr/share/sabnzbdplus/cherrypy/_cpdispatch.py", line 61, in __call__
except TypeError:
File "/usr/share/sabnzbdplus/sabnzbd/interface.py", line 313, in index
def __init__(self, web_dir, root, web_dir2=None, root2=None, web_dirc=None, prim=True, first=0):
File "cheetah__usr_share_sabnzbdplus_interfaces_Glitter_templates_main_tmpl_1476504819_79_46104.py", line 176, in respond
NotFound: cannot find 'preload_queue'


thank you
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safihre
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Re: sabnzbd problem since setting a day

Post by safihre »

Somehow your interface.py file was not updated to the latest version.
You probably should uninstall SABnzbd, make sure that the /usr/share/sabnzbdplus/ directory is gone, and re-install.

You can backup your sabnzbd.ini before doing this to restore your settings!
If you like our support, check our special newsserver deal or donate at: https://sabnzbd.org/donate
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jcfp
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Joined: February 7th, 2008, 12:45 pm

Re: sabnzbd problem since setting a day

Post by jcfp »

The error indicates an incompatibility between the (probably recently updated) interface files on disk and the (older) version of the program still active. A simple restart of the program should fix this, and is automatically performed in upgrade for the init.d service included in the package.
Salinger
Newbie
Newbie
Posts: 18
Joined: November 13th, 2014, 2:24 pm

Re: sabnzbd problem since setting a day

Post by Salinger »

Hello
Thank you for your help
I have to do what ?
thank you
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