Download stuck at random percentage

[kevindd992002]

This has been happening to me randomly for the past few days. I'm using SAB 2.3.0 [ba7d906]. Some of the downloads get stuck at a random percentage doing nothing and not connecting to the usenet server. For example, all the episodes of iZombie season 3 were detected by Sonarr and the download sent to SAB. All of the episodes except one downloaded just fine. The remaining episode is this:

iZombie.S03E09.1080p.BluRay.x264.1-SHORTBREHD-Obfuscated

It's stuck at 91%, 0KB, 0/30 connections to Newshosting. Restarting SAB doesn't do anything. I have plenty of storage space so that is not the issue. Here's what I'm seeing in the Debug logs:

https://pastebin.com/Ap6dFx0X

It keeps on skipping the same last three rar files that it needs to download. Any clues?

P. S. Here's the whole Debug log file if interested: https://www.dropbox.com/s/r3o4iuagiesgi ... d.log?dl=0

[kevindd992002]

Any thoughts here? The release is still pending in the queue right now. There have been other releases that were sent to SAB and I had to put the problematic release down the list so that the other will start downloading. And these new ones downloaded without issues.

[safihre]

I have not had time to inspect the logs, I will get to it, not forgotten.

[sander]

I have not had time to inspect the logs, I will get to it, not forgotten.

SAB version is OK: SABnzbd.exe-2.3.0

Log keeps saying lines like:

Code: Select all

2017-10-15 23:10:52,095::DEBUG::[nzbstuff:1451] Skipping existing file 1e542d12047942cc84c56d23b333b943.part02.rar
2017-10-15 23:11:23,105::DEBUG::[nzbstuff:1451] Skipping existing file 1e542d12047942cc84c56d23b333b943.part02.rar
2017-10-15 23:11:56,119::DEBUG::[nzbstuff:1451] Skipping existing file 1e542d12047942cc84c56d23b333b943.part02.rar
2017-10-15 23:12:29,131::DEBUG::[nzbstuff:1451] Skipping existing file 1e542d12047942cc84c56d23b333b943.part02.rar
2017-10-15 23:13:02,141::DEBUG::[nzbstuff:1451] Skipping existing file 1e542d12047942cc84c56d23b333b943.part02.rar
2017-10-15 23:13:35,150::DEBUG::[nzbstuff:1451] Skipping existing file 1e542d12047942cc84c56d23b333b943.part02.rar
2017-10-15 23:14:08,161::DEBUG::[nzbstuff:1451] Skipping existing file 1e542d12047942cc84c56d23b333b943.part02.rar
2017-10-15 23:14:41,176::DEBUG::[nzbstuff:1451] Skipping existing file 1e542d12047942cc84c56d23b333b943.part02.rar
2017-10-15 23:15:14,186::DEBUG::[nzbstuff:1451] Skipping existing file 1e542d12047942cc84c56d23b333b943.part02.rar
2017-10-15 23:15:47,200::DEBUG::[nzbstuff:1451] Skipping existing file 1e542d12047942cc84c56d23b333b943.part02.rar
2017-10-15 23:16:20,213::DEBUG::[nzbstuff:1451] Skipping existing file 1e542d12047942cc84c56d23b333b943.part02.rar
2017-10-15 23:16:53,223::DEBUG::[nzbstuff:1451] Skipping existing file 1e542d12047942cc84c56d23b333b943.part02.rar
2017-10-15 23:17:26,233::DEBUG::[nzbstuff:1451] Skipping existing file 1e542d12047942cc84c56d23b333b943.part02.rar
2017-10-15 23:17:59,247::DEBUG::[nzbstuff:1451] Skipping existing file 1e542d12047942cc84c56d23b333b943.part02.rar
2017-10-15 23:18:32,259::DEBUG::[nzbstuff:1451] Skipping existing file 1e542d12047942cc84c56d23b333b943.part02.rar

[kevindd992002]

Thanks.

[safihre]

You have experienced a very annoying bug that we have been trying to fix but never could.
https://github.com/sabnzbd/sabnzbd/issues/952

Code: Select all

2017-10-15 16:13:32,846::WARNING::[nzbstuff:295] Article DB empty <NzbFile: filename=1e542d12047942cc84c56d23b333b943.part02.rar, type=None>
2017-10-15 16:13:32,846::ERROR::[nzbstuff:1462] Error importing <NzbFile: filename=1e542d12047942cc84c56d23b333b943.part02.rar, type=None>

This download you will have to restart by re-adding it. It should (I think) be fixed in 2.3.1, but that's only to stop the error above from occurring and won't let you finish this current download.

You can set the Priority to Stop, this will force post-processing and then you can use Retry to re-add it while keeping already downloaded parts.

[kevindd992002]

Ok. But I never encountered this before. It's just for the past two weeks that I've seen this. Did it start from a newer version of SAB?

I changed the priority to Stop and the unpacking seems to be complete. It could've been repaired by the par files that were downloaded.

[safihre]

It's been a bug since 2.0.0 it seems, occurring only very rarely. That's why we haven't been able to fix it.

[kevindd992002]

Ok, thanks for the feedback.