SABnzbd Forums

Hi,

I've noticed all my series downloads getting stuck due to strange .jig files that are in the NZB indexes, but clearly cannot be found on the news servers. This prevents the download from completing, and a lot of 99.9% downloads stuck in my download que.

I've discovered the following so far:
- these files are listed in the nzb, so it's not a mistake to enque them
- this problem only happens for series downloads, my movies work fine as before
- this problem is recent (about a week old). I checked older nzb's that downloaded successfully, and they don't list these .jig files
- while I do run a post-processing script only on series files, I cannot imagine that that fact would enque false files in the queue?
- deleting the .jig file from the download causes the download to complete successfully, and post-processing and sorting to happen as expected.
- the .jig file is not listed in the par2, so the par2 check should pass...

I've tried listing the jig file in the special option for "quick_check_ext_ignore" along with the defaults, but that doesn't appear to be working.

Anyone know what's going on, and if there is something I can do to just ignore these jig files that started popping up suddenly?

J

Can you post a link to such an .NZB (for example via pastebin)?

And, are you on 2.3.1?

For stuck downloads I would even suggest to use 2.3.2RC1 (Downloads page), it has another fix for that.

Thanks for the reply. I'm currently running 2.3.2RC1 [ca66eb0]

If you can direct me to the correct setting I'll give it a try. Most of my series have this problem. The one at the top of my queue at the moment is Vikings.S05E03.720p.HDTV.x264-KILLERS.nzb. I've pasted the contents of the nzb in pastebin:

pastebin . com / k9FbAuKF (I can't paste links as a new user)

The very last entry is this jig file thats confounding me.

J

Select all stuck downloads using multi edit (top right corner) and set their priority to Stop.
This will force them into Post processing
Unfortunately only jobs added after the upgrade to 2.3.2RC1 should no longer get stuck.
I doubt it has to do with this specific file, but just a bug within Sabnzbd.

I downloaded https://pastebin.com/raw/k9FbAuKF with SABnzbd, and no problem.

Indeed there is a file .jig in the NZB ... weird.

OK, cool, if the bug was fixed then this should resolve itself in a few days, thanks!

I've managed to bypass the issue by manually deleting the .jig files in each download manually. I'm assuming this is functionally the same as setting the priority to STOP. In either event, these are workarounds that wouldn't be needed once the bugfix kicks in (I don't know how long I've been running this version, I just mass update my packages on a regular basis).

I'll keep an eye on it and let you know in a week.

@sander, did the .jig file actually download, or did sabnzbd just ignore it?

Thanks for the assist, guys.

@sander, did the .jig file actually download, or did sabnzbd just ignore it?

Ah, good question: it was not on the server(s), but that was not a problem for SAB apparently

Hi,

Did this ever get resolved?

I too am having the same problem, the files hang at 99% and i have to manually delete the .jig file to complete the DL.

Thanks

Please update to 2.3.2RC2, it should fix issues.

Thanks for the reply :-)

It says i am on 2.4.0 already?

Thanks

You are using the git version, that's very strange.
What platform are you on? How did you install sabnzbd?

I installed it via a package installer called quickbox.

I am running Ubuntu 16.04 i think.

Thanks :-)

Quickbox (https://github.com/QuickBox/QB) indeed seems to install the git version of SABnzbd:

packages/package/install/installpackage-sabnzbd:28: git clone https://github.com/sabnzbd/sabnzbd.git /home/${username}/SABnzbd
setup/templates/bashrc.template:1950: echo "Cloning latest SABnzbd Github Version"

Does it ever `git update`?