SABnzbd Forums

Just installed MacOS Monterey Public Beta 7

Updated to latest Stable 3.4.1 of SABnzbd

Ok gang. I suddenly am having this error every once in a while

Traceback (most recent call last):
File "cherrypy/_cprequest.py", line 638, in respond
File "cherrypy/_cprequest.py", line 697, in _do_respond
File "cherrypy/lib/encoding.py", line 223, in __call__
File "cherrypy/_cpdispatch.py", line 54, in __call__
File "sabnzbd/interface.py", line 169, in internal_wrap
File "sabnzbd/interface.py", line 452, in api
File "sabnzbd/api.py", line 100, in api_handler

Seems to happen quite often to certain decoding files but not others. Then retrying the same file produces the same error. Been running SABnzbd for years with no problems

Any ideas.

That's the whole error? There's not much there..

That was all the error said in SABnzbd. Copied and pasted everything

Could you maybe click Show Logging in the Status window and then see if you can find the whole Traceback?
It only shows now where it went wrong, but not what the crash was

ok here is what the log said

2021-09-25 15:59:50,691::ERROR::[_cplogging:213] [25/Sep/2021:15:59:50] HTTP
Traceback (most recent call last):
File "cherrypy/_cprequest.py", line 638, in respond
File "cherrypy/_cprequest.py", line 697, in _do_respond
File "cherrypy/lib/encoding.py", line 223, in __call__
File "cherrypy/_cpdispatch.py", line 54, in __call__
File "sabnzbd/interface.py", line 169, in internal_wrap
File "sabnzbd/interface.py", line 452, in api
File "sabnzbd/api.py", line 100, in api_handler
File "sabnzbd/api.py", line 474, in _api_status
File "sabnzbd/api.py", line 465, in _api_fullstatus
File "sabnzbd/api.py", line 1306, in build_status
File "sabnzbd/decorators.py", line 49, in call_func
File "sabnzbd/nzbqueue.py", line 155, in scan_jobs
File "sabnzbd/filesystem.py", line 505, in globber_full
PermissionError: [Errno 1] Operation not permitted: '/Users/<USERNAME>/downloads/incomplete'

Well, you can see what is going wrong right
SABnzbd isn't allowed to access the folder..

Well, i know it says that but that folder has full read/write permissions for everyone. that was my first check. not sure why SABnzbd doesn't think so.

This is not a SABnzbd message, but a message reported by the operating system to SAB.
Could just also be a virusscanner or other Apple-protection that's new in that version of macOS.
We see this on Windows also with agressive virusscanners.

ok thanks. I will look at my system a little more carefully knowing it is not being generated from within SABnzbd