SABnzbd Forums

Hi,

I installed Sabnzbd on my Win 7 desktop today, it installs fine but when I run it/try to open the web interface it does not load.
I had a look in the users>AppData>sabnzbd folder and the ini file only contains this:
__version__=18
[misc]
[logging]
The logs file is showing the following errors:
009-10-26 16:58:57,969::INFO::--------------------------------
2009-10-26 16:58:57,969::INFO::SABnzbd.exe-0.4.12 (rev=2799)
2009-10-26 16:58:57,969::INFO::Platform=Windows-Vista-6.1.7600 Class=nt
2009-10-26 16:58:57,970::INFO::Python-version = 2.5.2 (r252:60911, Mar 27 2008, 17:57:18) [MSC v.1310 32 bit (Intel)]
2009-10-26 16:58:57,970::INFO::No download_dir defined, setting value to "downloads/incomplete"
2009-10-26 16:58:57,970::INFO::download_dir directory: M:\Users\Alex\Documents\downloads\incomplete does not exist, try to create it
2009-10-26 16:58:57,970::ERROR::[sabnzbd.misc] Cannot create directory M:\Users\Alex\Documents\downloads\incomplete
2009-10-26 16:58:57,970::INFO::download_dir directory: M:\Users\Alex\Documents\downloads\incomplete does not exist, try to create it
2009-10-26 16:58:57,971::ERROR::[sabnzbd.misc] Cannot create directory M:\Users\Alex\Documents\downloads\incomplete
2009-10-26 16:58:57,971::ERROR::Initializing SABnzbd.exe-0.4.12 failed, aborting

The strange thing is that the drive M: does not exist on my system so I can't understand how sabnzbd is getting this. My 'documents' folder is located on my D: drive/partition at D:\Users\Alex\Documents.
Any idea how I can fix this error/manually setup the folders in the ini file myself?

I installed it on my laptop and it worked first time :-(

Cheers,

Alex

It must be picking up strange info from the Windows profile.
Check what's in the sabnzbd.ini file.
c:\Users\USER\AppData\Local\sabnzbd\sabnzbd.ini
Inspect the settings Set those to proper values (full path preferably).
That way you can start up and if needed modify further paths.

Thanks for the reply, ive changed the ini file and it now reads:

__version__=18
download_dir = C:\Downloads
complete_dir = C:\Downloads
[misc]
[logging]

Ive created the Downloads directly in my C: drive but still sabnzbd reports the following:
2009-10-26 18:13:41,581::INFO::SABnzbd.exe-0.4.12 (rev=2799)
2009-10-26 18:13:41,581::INFO::Platform=Windows-Vista-6.1.7600 Class=nt
2009-10-26 18:13:41,581::INFO::Python-version = 2.5.2 (r252:60911, Mar 27 2008, 17:57:18) [MSC v.1310 32 bit (Intel)]
2009-10-26 18:13:41,582::INFO::No download_dir defined, setting value to "downloads/incomplete"
2009-10-26 18:13:41,582::INFO::download_dir directory: M:\Users\Alex\Documents\downloads\incomplete does not exist, try to create it
2009-10-26 18:13:41,582::ERROR::[sabnzbd.misc] Cannot create directory M:\Users\Alex\Documents\downloads\incomplete
2009-10-26 18:13:41,582::INFO::download_dir directory: M:\Users\Alex\Documents\downloads\incomplete does not exist, try to create it
2009-10-26 18:13:41,582::ERROR::[sabnzbd.misc] Cannot create directory M:\Users\Alex\Documents\downloads\incomplete
2009-10-26 18:13:41,582::ERROR::Initializing SABnzbd.exe-0.4.12 failed, aborting

It's a bit worrying actually because I recently install need for speed shift and it won't save my gamer profile - this might be why. Any ideas how I can find out why its referencing M:?


Cheers,

Alex

Well the only way out is this.
Modify the shortcut to sabnzbd to this:
This will prevent SABnzbd from reading your profile.
You will need to adjust some paths, because it will try put everything in subfolders of appdata/local.

You could try to create a new user account.
If that fixes things, you could consider using the new account.
Quite a bit of work, but I cannot tell you how to fix it from here

Out of interest, what path does the following open up when entered into Start>Run:

You mean:
Start->Run Type: cmd.exe
wait for the black window and type

Either really

Thanks for the replies folks, when I enter %localappdata% i recieve the correct directory (C:\Users\Alex\AppData).

I ran sabnzbd the way you said Shypike and it worked :-) but I think im going to rebuild the machine anyhow - its quite cluttered and could do with Win 7 re-installing. This way ill have a new user account too.

I'll let you know how it goes - hopefully it works!