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[RC6 (Was RC4)] Crashed when refreshing web-page

Posted: December 22nd, 2009, 5:26 pm
by jocke
Hi,

Refreshed the queue-page, and the application crashed, showing the standard Windows-error.

sabnzbd.log didn't fetch the error (obviously the program crashed before something could be written, or whatnot).

This is taken from Windows Event Viewer;
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 22.12.2009
Time: 23:11:01
User: N/A
Computer: SERVER
Description:
Faulting application sabnzbd.exe, version 0.0.0.0, faulting module libeay32.dll, version 0.9.8.7, fault address 0x0004bd09.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 73 61 62   ure  sab
0018: 6e 7a 62 64 2e 65 78 65   nzbd.exe
0020: 20 30 2e 30 2e 30 2e 30    0.0.0.0
0028: 20 69 6e 20 6c 69 62 65    in libe
0030: 61 79 33 32 2e 64 6c 6c   ay32.dll
0038: 20 30 2e 39 2e 38 2e 37    0.9.8.7
0040: 20 61 74 20 6f 66 66 73    at offs
0048: 65 74 20 30 30 30 34 62   et 0004b
0050: 64 30 39 0d 0a            d09..  
Event Type: Information
Event Source: DrWatson
Event Category: None
Event ID: 4097
Date: 22.12.2009
Time: 23:11:04
User: N/A
Computer: FILSERVER
Description:
The application, C:\Program Files\SABnzbd\SABnzbd.exe, generated an application error The error occurred on 12/22/2009 @ 23:11:04.171 The exception generated was c0000005 at address 00D8BD09 (libeay32!sk_free)

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
** NOTE: This was loooong, I'll provide it as a .txt if needed **
Version: 0.5.0 beta 4
OS: Windows XP SP2
Install-type: Windows Installer
Skin (if applicable): Classic white-black
Firewall Software: None
Are you using IPV6? No
Is the issue reproducible? Not yet - will post here if it happens again

Re: [Beta4] Crashed when refreshing web-page

Posted: December 22nd, 2009, 5:31 pm
by shypike
It looks like it crashed in the OpenSSL file libeay32.dll,
which isn't something under our control.
Could be a one-time thing.
Keep us informed if it happens regularly.

Re: [Beta4] Crashed when refreshing web-page

Posted: December 22nd, 2009, 6:04 pm
by jocke
Will do.

Re: [Beta4] Crashed when refreshing web-page

Posted: February 16th, 2010, 11:15 am
by jocke
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 16.02.2010
Time: 17:04:55
User: N/A
Computer: FILSERVER
Description:
Faulting application sabnzbd.exe, version 0.0.0.0, faulting module libeay32.dll, version 0.9.8.7, fault address 0x0004bd09.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74  Applicat
0008: 69 6f 6e 20 46 61 69 6c  ion Fail
0010: 75 72 65 20 20 73 61 62  ure  sab
0018: 6e 7a 62 64 2e 65 78 65  nzbd.exe
0020: 20 30 2e 30 2e 30 2e 30    0.0.0.0
0028: 20 69 6e 20 6c 69 62 65    in libe
0030: 61 79 33 32 2e 64 6c 6c  ay32.dll
0038: 20 30 2e 39 2e 38 2e 37    0.9.8.7
0040: 20 61 74 20 6f 66 66 73    at offs
0048: 65 74 20 30 30 30 34 62  et 0004b
0050: 64 30 39 0d 0a            d09.. 
Event Type: Information
Event Source: DrWatson
Event Category: None
Event ID: 4097
Date: 16.02.2010
Time: 17:05:15
User: N/A
Computer: FILSERVER
Description:
The application, C:\Program Files\SABnzbd\SABnzbd.exe, generated an application error The error occurred on 02/16/2010 @ 17:05:15.343 The exception generated was c0000005 at address 00D8BD09 (libeay32!sk_free)

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
00000: 0d 00 0a 00 0d 00 0a 00  ........
00008: 41 00 70 00 70 00 6c 00  A.p.p.l.
00010: 69 00 63 00 61 00 74 00  i.c.a.t.
00018: 69 00 6f 00 6e 00 20 00  i.o.n. .
00020: 65 00 78 00 63 00 65 00  e.x.c.e.
00028: 70 00 74 00 69 00 6f 00  p.t.i.o.
00030: 6e 00 20 00 6f 00 63 00  n. .o.c.
00038: 63 00 75 00 72 00 72 00  c.u.r.r.
00040: 65 00 64 00 3a 00 0d 00  e.d.:...
00048: 0a 00 20 00 20 00 20 00  .. . . .
*SNIP*
Version: 0.5.0 RC6
OS: Windows XP SP2
Install-type: Windows Installer
Skin (if applicable): smpl Version: 1.3
Firewall Software: None
Are you using IPV6? It's enabled & I have v6-address, but it's not being used against any Usenet-servers or anything like that.
Is the issue reproducible? 2nd time it happens

Re: [RC6 (Was RC4)] Crashed when refreshing web-page

Posted: February 16th, 2010, 1:35 pm
by shypike
It's the OpenSSL library indeed.
We're planning to release a Beta for 0.5.1 right after 0.5.0Final
to address this problem.
Because the change has quite some impact, we're not doing it
for 0.5.0 because a minority of the users are affected.