Cannot connect to email server

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nomad
Newbie
Newbie
Posts: 3
Joined: August 9th, 2009, 12:11 pm

Cannot connect to email server

Post by nomad »

I don't remember when I started to have this issue of not being able to send notification emails, but I can't seem to figure out what the issue is.  I have tried different mail servers to no avail.  Is there a more verbose error message that I could check?
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nomad
Newbie
Newbie
Posts: 3
Joined: August 9th, 2009, 12:11 pm

Re: Cannot connect to email server

Post by nomad »

Sorry, I found the "Show logging" link and opened the log.  Unfortunately, it only goes up to five days ago: not the most current one.  How do I get the updated logs?  I think that when I restart the program it updates the log, but I don't see anything about mail in the logs.

-EDIT-

Again, sorry for the unnecessary posting.

I have finally found the culprit:

2010-01-09 01:18:48,671::DEBUG::[email:68] Non-SSL mail server detected reconnecting to server smtp.XXXX.com:25
2010-01-09 01:19:09,592::ERROR::[email:74] Failed to connect to mail server

Is there a way to specify the port?  Apparently my mail server uses port 587.
Last edited by nomad on January 9th, 2010, 1:26 am, edited 1 time in total.
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shypike
Administrator
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Posts: 19774
Joined: January 18th, 2008, 12:49 pm

Re: Cannot connect to email server

Post by shypike »

nomad wrote: Is there a way to specify the port?  Apparently my mail server uses port 587.
You could have read the online Helo (Help menu in Config->Email).

Code: Select all

my.mail.server:587
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kruykaze
Newbie
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Posts: 6
Joined: June 26th, 2010, 2:50 am

Re: Cannot connect to email server

Post by kruykaze »

shypike wrote:
nomad wrote: Is there a way to specify the port?  Apparently my mail server uses port 587.
You could have read the online Helo (Help menu in Config->Email).

Code: Select all

my.mail.server:587
Adding the port fixed the problem for me . It's weird that it was working without it in previous versions of sab.
Thanks.
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