Installed, program does not launch

[webtoad]

I installed the Windows version (Win 7 64 bit) and when I click the icon it palced on the desktop, it launched 'http://localhost:8080/" in my browser and does nothing else, ie.. the program does not launch.

[shypike]

SABnzbd doesn't have a user interface, it uses the browser for this.
What shows in the browser?
Can you see SABnzbd in the Task Manager?

[webtoad]

In the browser I see
"Unable to connect
Firefox can't establish a connection to the server at localhost:8080." error message etc.

Yes, the process is running in the task manager (using 14.5 mb of ram).

[shypike]

Stop SABnzbd (from the Task Manager).
Start it like this:
Windows-key R
Type cmd
enter key
Then type
"c:\program files\SABnzbd\SABnzbd-console.exe"
enter key

This should show you some diagnostic messages.
Look especially for this one:
Starting web-interface on localhost:8080
It should also show this:
Lauching browser with http://localhost:8080/sabnzbd

Note that the URL should not be http://localhost:8080

[webtoad]

Code: Select all

C:\Users\Webtoad>"C:\Program Files (x86)\SABnzbd\SABnzbd-console.exe"
2010-12-19 12:13:25,404::INFO::[sabnzbd:973] --------------------------------
2010-12-19 12:13:25,404::INFO::[sabnzbd:974] SABnzbd-console.exe-0.5.6 (rev=2503
)
2010-12-19 12:13:25,450::INFO::[sabnzbd:982] Platform=Windows-Vista-6.1.7600 (=V
ista+ x64) Class=nt
2010-12-19 12:13:25,450::INFO::[sabnzbd:985] Python-version = 2.5.4 (r254:67916,
 Jan 29 2009, 12:02:11) [MSC v.1310 32 bit (Intel)]
2010-12-19 12:13:25,473::INFO::[__init__:674] C:\Users\Webtoad\AppData\Local\sabnz
bd\cache\bookmarks.sab missing
2010-12-19 12:13:25,473::INFO::[__init__:674] C:\Users\Webtoad\AppData\Local\sabnz
bd\cache\rss_data.sab missing
2010-12-19 12:13:25,473::INFO::[__init__:674] C:\Users\Webtoad\AppData\Local\sabnz
bd\cache\bytes9.sab missing
2010-12-19 12:13:25,474::INFO::[__init__:674] C:\Users\Webtoad\AppData\Local\sabnz
bd\cache\queue9.sab missing
2010-12-19 12:13:25,474::INFO::[postproc:139] Loading postproc queue
2010-12-19 12:13:25,476::INFO::[__init__:674] C:\Users\Webtoad\AppData\Local\sabnz
bd\cache\postproc1.sab missing
2010-12-19 12:13:25,476::INFO::[__init__:674] C:\Users\Webtoad\AppData\Local\sabnz
bd\cache\watched_data.sab missing
2010-12-19 12:13:25,476::INFO::[downloader:334] Resuming
2010-12-19 12:13:25,487::INFO::[__init__:251] All processes started
2010-12-19 12:13:25,489::INFO::[sabnzbd:269] Web dir is C:\Program Files (x86)\S
ABnzbd\interfaces\smpl
2010-12-19 12:13:25,506::INFO::[sabnzbd:1038] Starting SABnzbd-console.exe-0.5.6

2010-12-19 12:13:25,509::INFO::[dirscanner:375] Dirscanner starting up
2010-12-19 12:13:25,509::INFO::[urlgrabber:103] URLGrabber starting up
2010-12-19 12:13:25,509::INFO::[sabnzbd:390] _yenc module... found!
2010-12-19 12:13:25,512::INFO::[sabnzbd:398] par2 binary... found (C:\Program Fi
les (x86)\SABnzbd\win\par2\x64\par2.exe)
2010-12-19 12:13:25,513::INFO::[sabnzbd:403] par2-classic binary... found (C:\Pr
ogram Files (x86)\SABnzbd\win\par2\par2-classic.exe)
2010-12-19 12:13:25,515::INFO::[sabnzbd:406] unrar binary... found (C:\Program F
iles (x86)\SABnzbd\win\unrar\x64\UnRAR.exe)
2010-12-19 12:13:25,516::INFO::[sabnzbd:411] unzip binary... found (C:\Program F
iles (x86)\SABnzbd\win\unzip\unzip.exe)
2010-12-19 12:13:25,516::INFO::[sabnzbd:426] pyOpenSSL... found (True)
2010-12-19 12:13:25,519::INFO::[sabnzbd:1136] Starting web-interface on localhos
t:8080
2010-12-19 12:13:27,520::INFO::[_cplogging:55] [19/Dec/2010:12:13:27] ENGINE Bus
 STARTING
2010-12-19 12:13:27,523::INFO::[_cplogging:55] [19/Dec/2010:12:13:27] ENGINE Sta
rted monitor thread '_TimeoutMonitor'.
2010-12-19 12:13:27,930::INFO::[_cplogging:55] [19/Dec/2010:12:13:27] ENGINE Ser
ving on localhost:8080
2010-12-19 12:13:27,933::INFO::[_cplogging:55] [19/Dec/2010:12:13:27] ENGINE Bus
 STARTED
2010-12-19 12:13:27,933::INFO::[misc:584] Lauching browser with http://localhost
:8080/sabnzbd
2010-12-19 12:13:40,474::INFO::[rss:376] Running scheduled RSS scan

It stopped/hanged at the RSS scan.

Sorry, yes, the browser launches http://localhost:8080/sabnzbd.

Those two lines/things you mention appear above without any error.

[shypike]

SABnzbd is actively listening on the right ports.
So there can only be two things wrong (apart from non-obvious bugs in SABnzbd).
- There is a firewall/anti-virus etc. program interfering.
- Firefox and SABnzbd disagree about what localhost is.

Try Internet Explorer instead.
Try http://127.0.0.1:8080/sabnzbd as URL
Check your firewall/anti-virus etc. programs.

Alternatively you can tell SABnzbd to use 0.0.0.0:8080 as address,
but that is even more likely to cause actions by firewall/anti-virus etc. programs.

[webtoad]

Firewall is off and it still does it. However, it does work in Google Chrome/Internet Explorer (although stil not Firefox). Thanks

[shypike]

It could be a IPV4 vs. IPV6 issue.
Does Firefox respond to http://[::1]:8080/sabnzbd ?

[webtoad]

It could be a IPV4 vs. IPV6 issue.
Does Firefox respond to http://[::1]:8080/sabnzbd ?

Yes, it does respond to that one.

[shypike]

OK, so on your system localhost translates to [::1], which is an IPV6 address.
However, Firefox thinks localhost is 127.0.0.1.
You'll have to live with that

[webtoad]

Thanks, that is not a problem. Now to work out how to use the program lol.