Page 1 of 4

Trying to fetch NZB

Posted: July 8th, 2011, 5:05 pm
by nzbtuxnews
Hi,

I noticed a strange behavior with my SAB install and I winder whats going on. Basically, since a few days ago, lots of times I started a download via SickBeard and it would get added to SAB's queue, but SAB would report something like

Code: Select all

 
 Trying to fetch NZB from https://nzbmatrix.com/api-nzb-download.php?id=XXXXXXX&username=XXXXXXX&apikey=XXXXXXX&scenename=1 	
And then would fail and say:

Code: Select all

https://nzbmatrix.com/api-nzb-download.php?id=XXXXXXX&username=XXXXXXX&apikey=XXXXXXX&scenename=1

» URL Fetching failed; (), Try again
The weird thing is that if I manually download the NZB from NZBMatrix, and add it to SAB manually, it works... So somehow SAB no longer can search NZBMatrix and retrieve the job....

What can cause this???

Re: Trying to fetch NZB

Posted: July 9th, 2011, 4:19 pm
by shypike
There are regularly problems with nzbmatrix.
Either altogether failure or the fact that some NZB are available on the website but not through its API.
Sometimes it helps to restart SABnzbd when it has become confused by nzbmatrix.

Re: Trying to fetch NZB

Posted: July 9th, 2011, 10:03 pm
by nzbtuxnews
I tried to restart SAB, but same behavior today.... NZBMatrix does not report anything unusual or any services down (http://nzbmatrix.info/)...

Could it be a bug in SAB?

Since I started using Usenet a few months ago, this never happened, now its everything coming from SickBeard or Couchpotato that fails...

Re: Trying to fetch NZB

Posted: July 10th, 2011, 2:34 am
by shypike
Do you see any errors or warnings?
Any details about why it fails, in History?
nzbmatrix.com does work in combination with SABnzbd.
At least it does every time I try.

Re: Trying to fetch NZB

Posted: July 10th, 2011, 10:40 am
by nzbtuxnews
Shypike,

I just retried with a different episode (from Sickbeard) and the relevant entries in the sab log are:

Code: Select all

2011-07-10 11:25:04,440::INFO::[__init__:437] Fetching https://nzbmatrix.com/api-nzb-download.php?id=XXXXXXX&username=XXXXXXX&apikey=XXXXXXX&scenename=1
2011-07-10 11:25:04,451::INFO::[nzbqueue:167] Saving queue
2011-07-10 11:25:04,451::DEBUG::[__init__:760] Saving data for SABnzbd_nzo_AotPB9 in /var/www/htdocs/SABnzbd/admin/future
2011-07-10 11:25:04,452::INFO::[__init__:824] Saving data for queue9.sab in /var/www/htdocs/SABnzbd/admin/queue9.sab
2011-07-10 11:25:04,472::INFO::[urlgrabber:112] Grabbing URL https://nzbmatrix.com/api-nzb-download.php?id=XXXXXXX&username=XXXXXXX&apikey=XXXXXXX&scenename=1
2011-07-10 11:25:25,934::INFO::[urlgrabber:166] Retry URL https://nzbmatrix.com/api-nzb-download.php?id=XXXXXXX&username=XXXXXXX&apikey=XXXXXXX&scenename=1
2011-07-10 11:25:30,939::INFO::[urlgrabber:112] Grabbing URL https://nzbmatrix.com/api-nzb-download.php?id=XXXXXXX&username=XXXXXXX&apikey=XXXXXXX&scenename=1
2011-07-10 11:25:52,207::INFO::[urlgrabber:166] Retry URL https://nzbmatrix.com/api-nzb-download.php?id=XXXXXXX&username=XXXXXXX&apikey=XXXXXXX&scenename=1
2011-07-10 11:25:57,212::INFO::[urlgrabber:112] Grabbing URL https://nzbmatrix.com/api-nzb-download.php?id=XXXXXXX&username=XXXXXXX&apikey=XXXXXXX&scenename=1
2011-07-10 11:26:18,474::INFO::[urlgrabber:166] Retry URL https://nzbmatrix.com/api-nzb-download.php?id=XXXXXXX&username=XXXXXXX&apikey=XXXXXXX&scenename=1
2011-07-10 11:26:23,479::INFO::[urlgrabber:112] Grabbing URL https://nzbmatrix.com/api-nzb-download.php?id=XXXXXXX&username=XXXXXXX&apikey=XXXXXXX&scenename=1
2011-07-10 11:26:45,745::INFO::[urlgrabber:166] Retry URL https://nzbmatrix.com/api-nzb-download.php?id=XXXXXXX&username=XXXXXXX&apikey=XXXXXXX&scenename=1
2011-07-10 11:26:50,750::INFO::[urlgrabber:112] Grabbing URL https://nzbmatrix.com/api-nzb-download.php?id=XXXXXXX&username=XXXXXXX&apikey=XXXXXXX&scenename=1
2011-07-10 11:27:12,008::INFO::[urlgrabber:166] Retry URL https://nzbmatrix.com/api-nzb-download.php?id=XXXXXXX&username=XXXXXXX&apikey=XXXXXXX&scenename=1
2011-07-10 11:27:17,013::INFO::[urlgrabber:112] Grabbing URL https://nzbmatrix.com/api-nzb-download.php?id=XXXXXXX&username=XXXXXXX&apikey=XXXXXXX&scenename=1
2011-07-10 11:27:38,287::INFO::[urlgrabber:166] Retry URL https://nzbmatrix.com/api-nzb-download.php?id=XXXXXXX&username=XXXXXXX&apikey=XXXXXXX&scenename=1
2011-07-10 11:27:43,292::INFO::[urlgrabber:112] Grabbing URL https://nzbmatrix.com/api-nzb-download.php?id=XXXXXXX&username=XXXXXXX&apikey=XXXXXXX&scenename=1
2011-07-10 11:28:05,558::INFO::[urlgrabber:166] Retry URL https://nzbmatrix.com/api-nzb-download.php?id=XXXXXXX&username=XXXXXXX&apikey=XXXXXXX&scenename=1
2011-07-10 11:28:10,563::INFO::[urlgrabber:112] Grabbing URL https://nzbmatrix.com/api-nzb-download.php?id=XXXXXXX&username=XXXXXXX&apikey=XXXXXXX&scenename=1
2011-07-10 11:28:32,061::INFO::[urlgrabber:166] Retry URL https://nzbmatrix.com/api-nzb-download.php?id=XXXXXXX&username=XXXXXXX&apikey=XXXXXXX&scenename=1
2011-07-10 11:28:37,066::INFO::[urlgrabber:112] Grabbing URL https://nzbmatrix.com/api-nzb-download.php?id=XXXXXXX&username=XXXXXXX&apikey=XXXXXXX&scenename=1
2011-07-10 11:28:58,324::INFO::[urlgrabber:166] Retry URL https://nzbmatrix.com/api-nzb-download.php?id=XXXXXXX&username=XXXXXXX&apikey=XXXXXXX&scenename=1
2011-07-10 11:29:03,329::INFO::[urlgrabber:112] Grabbing URL https://nzbmatrix.com/api-nzb-download.php?id=XXXXXXX&username=XXXXXXX&apikey=XXXXXXX&scenename=1
2011-07-10 11:29:24,968::INFO::[__init__:813] /var/www/htdocs/SABnzbd/admin/future/SABnzbd_nzo_AotPB9 removed
2011-07-10 11:29:25,019::INFO::[nzbqueue:167] Saving queue
2011-07-10 11:29:25,019::INFO::[__init__:824] Saving data for queue9.sab in /var/www/htdocs/SABnzbd/admin/queue9.sab
So AFAIK it seems that SAB is trying to get the nzb file but fails, and retry several times until it gives up...

There is nothing in the "Latest warnings" of the web interface and all it says in the history is:

Code: Select all

 https://nzbmatrix.com/api-nzb-download.php?id=XXXXXXX&username=XXXXXXX&apikey=XXXXXXX&scenename=1 	          » URL Fetching failed; (), Try again 
So somehow it seems that SAB is having a hard time communicating with NZBMatrix....

Re: Trying to fetch NZB

Posted: July 10th, 2011, 2:39 pm
by shypike
Can you email a few failing matrix report numbers to bugs at sabnzbd.org ?
(Please include the URL of this message)

Re: Trying to fetch NZB

Posted: July 13th, 2011, 5:47 am
by sufr3ak
I'm having the same issue. NZBMatrix says its not their issue. I don't think it's sickbeard, as other stuff flows in normally. I reverted to 0.6.4 as I thought that could fix it, but I'm still having the same problem.

Help...

Re: Trying to fetch NZB

Posted: July 13th, 2011, 6:01 am
by nzbtuxnews
This is *very* strange... You see last time I posted here I had this problem. Then shypike asked me to pm a few nzbs that were failing. I launched sickbeard and tried to manually get a few random episodes from different shows. They all worked and got downloaded by Sab.

Then yesterday my rss kicked in and I got nothing to work. All failed with invalid nzb file or something like that.

Both the original issue I reported here and this issue with the rss are with nzbmatrix.com... I wonder if it's not the problem?! You asked them?

Re: Trying to fetch NZB

Posted: July 13th, 2011, 6:06 am
by shypike
There's one quick way to check.
Copy the full nzbmatix URL from the SABnzbd log and paste it in the address bar of your browser.
If that doesn't get you a valid NZB file, then it's definitely a nzbmatrix problem.
If it does, let me know and email me some of these URLs.

Re: Trying to fetch NZB

Posted: July 13th, 2011, 6:19 am
by sufr3ak
I just had success with getting a valid NZB file. I downloaded it from the URL based on the log. I then manually loaded it into SABNZB+ to confirm its valid and working.

http://api.nzbmatrix.com/v1.1/download. ... XXXXXXXXXX

I've had this occur with anything I add to RSS.

Re: Trying to fetch NZB

Posted: July 13th, 2011, 2:37 pm
by shypike
Can you email the exact URL (only leave out the apikey) to bugs at sabnzbd.org ?

Re: Trying to fetch NZB

Posted: July 13th, 2011, 5:01 pm
by nzbtuxnews
As requested I just sent a PM with an example of failing job...

Re: Trying to fetch NZB

Posted: July 13th, 2011, 5:14 pm
by shypike
What you sent is an incorrect link, because it's not an API link.
Can you send me the URL of the RSS feed itself?

Re: Trying to fetch NZB

Posted: July 13th, 2011, 6:50 pm
by sufr3ak
Sent

Re: Trying to fetch NZB

Posted: July 13th, 2011, 7:26 pm
by nzbtuxnews
There seems to be confusion here... Are you talking to me or to sufr3ak when you say that the link is incorrect?