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Need Help - Can't Login, Can't Change Settings

Posted: October 2nd, 2011, 12:04 pm
by daprev47
In the process of trying to setup myNZB on my ipad, I seemed to have changed some setting on my sabnzb that now stops me from being able to log in. When I go to https://localhost:9090/sabnzbd/, which is where I used to go, it just says Unable to load page, basically as if I don't have an internet connection.

Does anyone have any advice that can help?

Thanks very much.

Re: Need Help - Can't Login, Can't Change Settings

Posted: October 2nd, 2011, 1:01 pm
by shypike
If you setup your SABnzbd to use localhost, no other system will be able to reach it.
Use 0.0.0.0 instead.

Re: Need Help - Can't Login, Can't Change Settings

Posted: October 2nd, 2011, 1:53 pm
by daprev47
Sorry I meant I can't use it on my computer, not on my iPad.

I can't even get into the settings part of the sabnzb on my computer, so how would I change it?

Thanks.

Re: Need Help - Can't Login, Can't Change Settings

Posted: October 2nd, 2011, 3:32 pm
by shypike
Look for "SABnzbd - Safe mode" in the Windows Start menu.
Stop SABnzbd first, using the Task manager if necessary.

Re: Need Help - Can't Login, Can't Change Settings

Posted: October 2nd, 2011, 3:47 pm
by daprev47
I should have specified I'm using OSX Lion.

Re: Need Help - Can't Login, Can't Change Settings

Posted: October 2nd, 2011, 4:08 pm
by shypike
Open a Terminal session (Applications->Utilities) and type:
/Applications/SABnzbd.app/Contents/MacOs/SABnzbd -t 0.0.0.0:9090
Enter

If your browser is still stubborn, use one of these URLs
http://127.0.0.1:9090/sabnzbd
http://[::1]:9090/sabnzbd

Re: Need Help - Can't Login, Can't Change Settings

Posted: October 2nd, 2011, 4:56 pm
by daprev47
I just tried that, and when I hit enter, I get the following message: The Info.plist file must have a PyRuntimeLocations array containing string values for preferred Python runtime locations. These strings should be "otool -L" style mach ids; "@executable_stub" and "~" prefixes will be translated accordingly.

Re: Need Help - Can't Login, Can't Change Settings

Posted: October 2nd, 2011, 4:56 pm
by daprev47
Thanks for all your help, btw.

Re: Need Help - Can't Login, Can't Change Settings

Posted: October 2nd, 2011, 5:30 pm
by shypike
Weird, it starts up like that on my OSX Lion.
Did you install the specific Lion release?

Re: Need Help - Can't Login, Can't Change Settings

Posted: October 2nd, 2011, 5:38 pm
by daprev47
Yes I downloaded the Lion specific one.

Is there a way I can access sabnzb without a browser? I also tried both the links you mentioned and neither of them are loading.

I'm getting so frustrated :-(

Re: Need Help - Can't Login, Can't Change Settings

Posted: October 3rd, 2011, 1:36 am
by shypike
If you're not concerned about losing your settings, you can do the following.
Make sure SABnzbd is stopped (use the icon in the top menu).
Open a Terminal and remove the settings file:
rm ~/Library/Application Support/SABnzbd/sabnzbd.ini
Then start SABnzbd again and it should lead you through the Wizard again.
Maybe it's a good idea to remove and re-install SABnzbd from the DMG.

BTW: do you run some fancy security suite (firewall)?

Re: Need Help - Can't Login, Can't Change Settings

Posted: October 5th, 2011, 12:48 pm
by StrangeSab
I'm having the same issue.

Shypike, I tried your last suggestion and tossed the .ini file. Now when I select the Wizard from the sabnzbd menu in the Finder, nothing happens.

Re: Need Help - Can't Login, Can't Change Settings

Posted: October 5th, 2011, 1:20 pm
by shypike
Selecting the Wizard from a running SABnzbd won't solve the problem.

Stop SABnzbd.
Remove ini file
Start SABnzbd from the Finder.