SABnzbd Forums

Posted: **November 14th, 2011, 5:36 pm**

So like many of you i have an extremely automated process using SAB, sickbeard, couchpotato, etc...

The machine is Windows 7 (x64) running the latest version of sabnzbd.

For the past few months I have been battling this issue where sabnzbd becomes unresponsive and just freezes up. When trying to access SAB from the webgui it would time out. Checking the application in task manager, it would be stuck at o% CPU utilization and the allocated memory would be stuck as well.

To fix it, I would just need to kill the process and restart SAB.

This happens without warning at random times every day. I've been pouring through the logs and changing settings all to no avail.

Whenever I find SAB in this frozen state the log file always shows the following as the last thing that happened before the freeze:

Code: Select all

2011-11-14 09:23:04,948::INFO::[rss:482] Starting scheduled RSS read-out
2011-11-14 09:23:04,948::DEBUG::[rss:319] Running feedparser on http://nzbmatrix.com/rss-bookmarks.php?userid=xxxxxx&apikey=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
2011-11-14 09:23:05,375::DEBUG::[rss:321] Done parsing http://nzbmatrix.com/rss-bookmarks.php?userid=xxxxxx&apikey=xxxxxxxxxxxxxxxxxxxxxxxx
2011-11-14 09:23:05,377::INFO::[rss:336] Failed to retrieve RSS from http://nzbmatrix.com/rss-bookmarks.php?userid=xxxxxx&apikey=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx: <unknown>:2:0: syntax error
2011-11-14 09:23:20,378::INFO::[__init__:838] Saving data for rss_data.sab in d:\downloads\!admin\rss_data.sab
2011-11-14 09:23:20,378::INFO::[rss:496] Finished scheduled RSS read-out

I originally removed all the bookmark checking from "Config -> Index Sites" and that did not help. As I type this I realized there was another RSS feed under or all things "RSS" on the main SAB screen. I just removed that option and will check to see what happens.

Is this a bug? I would really like to have the automatic bookmark downloading feature enabled if at all possible if that is in fact what is causing this issue.

Thanks much for your time.

Posted: **November 15th, 2011, 3:16 am**

It shouldn't be a bug, but you never know.
Please post results of further testing.

BTW, it this literally what the log says (except for username/apikey)?

Code: Select all

2011-11-14 09:23:05,377::INFO::[rss:336] Failed to retrieve RSS from http://nzbmatrix.com/rss-bookmarks.php?userid=xxxxxx&apikey=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx: <unknown>:2:0: syntax error

Especially the <unknown>:2:0: syntax error part.
If so, which URL were you trying to download?

Posted: **November 15th, 2011, 7:58 am**

Yep i get this too
Failed to retrieve RSS from "nzbmatrix.com/rss-bookmarks.php?userid=xxxxxxx&apikey=xxxxxxxxxxxxxxxxxxxxxxxxxx: <unknown>:2:0: syntax error"

This is from doing a manual read of the bookmarks RSS feed. Other feeds seem ok

Posted: **November 15th, 2011, 12:23 pm**

shypike, the log entry is verbatim with the exception of username and api key. Not sure what you are asking about the URL. Do you mean the "feed url?"

richardap1, Does sab freeze up ever for you?

Posted: **November 15th, 2011, 12:30 pm**

Code: Select all

2011-11-14 06:19:55,456::INFO::[postproc:603] Queue has finished, launching: None (None)

2011-11-14 09:23:04,948::INFO::[rss:482] Starting scheduled RSS read-out

2011-11-14 09:23:04,948::DEBUG::[rss:319] Running feedparser on http://nzbmatrix.com/rss-bookmarks.php?userid=xxx&apikey=xxx

2011-11-14 09:23:05,375::DEBUG::[rss:321] Done parsing http://nzbmatrix.com/rss-bookmarks.php?userid=xxx&apikey=xxx

2011-11-14 09:23:05,377::INFO::[rss:336] Failed to retrieve RSS from http://nzbmatrix.com/rss-bookmarks.php?userid=xxx&apikey=xxx: <unknown>:2:0: syntax error

2011-11-14 09:23:20,378::INFO::[__init__:838] Saving data for rss_data.sab in d:\downloads\!admin\rss_data.sab

2011-11-14 09:23:20,378::INFO::[rss:496] Finished scheduled RSS read-out

2011-11-14 14:05:13,196::INFO::[sabnzbd:1177] --------------------------------

2011-11-14 14:05:13,197::INFO::[sabnzbd:1178] SABnzbd.exe-0.6.10 (rev=19daeab0f359d27a92d6d0f5f09f3f4c644511be)

2011-11-14 14:05:13,275::INFO::[sabnzbd:1186] Platform=Windows-Vista-6.1.7600 (=Vista+ x64) Class=nt

2011-11-14 14:05:13,275::INFO::[sabnzbd:1191] Python-version = 2.5.5 (r255:77872, Jan 31 2010, 15:49:35) [MSC v.1310 32 bit (Intel)]

here is a log entry verbatim (only username and api changed to xxx), this shows the line before and after the crash

Posted: **November 15th, 2011, 12:49 pm**

nzbmatrix.com's RSS feed for bookmarks are off-line.
Unfortunately they come up with a different kind of error message every few weeks or so.
Possibly SABnzbd does something silly when handling this error.
For now the nzbmatrix RSS feeds are off-line.
You can see for yourself when you cut&paste the URL into the browser.

BTW: I see the same error message, but no freezing.

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