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Failed login for server [502 Authentication Failed]

Posted: September 30th, 2010, 3:27 pm
by harry11
Hi all, does anyone know why this is happening?

Re: Failed login for server [502 Authentication Failed]

Posted: September 30th, 2010, 5:00 pm
by inpheaux
Stupid Question: is your login information for your server right?

Re: Failed login for server [502 Authentication Failed]

Posted: October 1st, 2010, 1:40 am
by harry11
yes i've been using it for ages :(

Re: Failed login for server [502 Authentication Failed]

Posted: October 1st, 2010, 3:10 am
by shypike
Open the sabnzbd.ini file and check if your username and password are correct.
Location: http://wiki.sabnzbd.org/configure-v2

Re: Failed login for server [502 Authentication Failed]

Posted: October 1st, 2010, 3:32 am
by harry11
yes everything's correct

Re: Failed login for server [502 Authentication Failed]

Posted: October 1st, 2010, 4:00 am
by sander
How many connections have you defined?

Do still get the error when you set the number of connections to 1?

Re: Failed login for server [502 Authentication Failed]

Posted: October 1st, 2010, 4:43 am
by harry11
10 and yes

Re: Failed login for server [502 Authentication Failed]

Posted: October 1st, 2010, 4:48 am
by rascalli
Ask/Check your ISP to be 100% sure that the details for the paid server are still the same

Re: Failed login for server [502 Authentication Failed]

Posted: October 1st, 2010, 12:41 pm
by inpheaux
rascalli wrote: Ask/Check your ISP to be 100% sure that the details for the paid server are still the same
And that you're actually paid up through current, and have active service.

Re: Failed login for server [502 Authentication Failed]

Posted: December 27th, 2012, 8:05 pm
by emri99
Hello

I'm experimenting the same problem. I've just created my account on usenet and I check twice (and more :)) username/password/host/port.
I'm able to connect to my commercial usenet account panel with the data I use to configure SABnzbd but still no success

I check everything indicated previously in this topic, and everything seems to be correct. The only "bizarre" thing is that the root folder by default is not in my user profile directory: I have Win7 Arium 6 (x64) with username emri, and the default root folder is in 'matx' user dir...

Did I miss something ?
Thx ;)

Re: Failed login for server [502 Authentication Failed]

Posted: December 27th, 2012, 9:22 pm
by emri99
My problem is fixed, my usenetserver account password was containing space characters, after updating it without space, no problem ;)
However it doesn't seem to be a SABnzbd problem as every news grabber result with 502 status before password update, it seems to be a usenetserver issue.

Re: Failed login for server [502 Authentication Failed]

Posted: December 28th, 2012, 1:24 am
by shypike
SABnzbd cannot handle leading or trailing spaces (it removes them).
Possibly usenetserver cannot handle spaces within a password.
Anyhow, the NNTP (Usenet protocol) standard is not clear on this point.

Re: Failed login for server [502 Authentication Failed]

Posted: January 1st, 2013, 3:08 pm
by bnb
So, it was working yesterday. Today I get this error. I sent an email to astraweb. If I hit the unblock button, it will work for a few seconds.

Any suggestions?

Re: Failed login for server [502 Authentication Failed]

Posted: January 1st, 2013, 3:27 pm
by shypike
Did you try the "Test Server" button on Config->Servers?
First pause any downloading.

Re: Failed login for server [502 Authentication Failed]

Posted: January 1st, 2013, 3:31 pm
by bnb
Yeah, I get a Connection successful. I tried restarting SAB, same.